Our Service Technician are one of the most important roles in our dealerships. Today's Technicians are highly-trained, well-paid professionals who possess exceptional mechanical skills, and thrive on learning and understanding the sophisticated technology behind today's complex vehicles.
Ferman Service Departments function on a team-based system where you'll work simultaneously alongside other team members on a single vehicle with the goal of providing our Guests accurate auto service and repair, on time and within budget. If you’re passionate about your work and vehicle technology, possess a winning and fearless Team spirit, have a desire to lead by example and mentor our new entry-level techs this position is for you.
Yearly Tech Bonus Program...we'll pay for ASE certifications required and Advance Tool Assistance Program are but a few reasons to join Team Ferman today.
Today’s vehicles are technological marvels. Servicing these vehicles requires an interest computer diagnostics and cutting-edge technology as vehicles become more intelligent and complex. Keeping vehicles operating at peak performance and providing a best-in-class Guest service experience is key to success in this position.
You’ll continually learn and grow your career path with opportunities for advancement and earning specialization certifications within our vehicle brands.
Special Opportunities
- Yearly Tech Bonus Program.
- Paid training and certification.
- Advance Tool Assistance Program.
Responsibilities Include
- Collaborate with Service Advisors and/of Lead Technician to review Repair Order, understand vehicle concerns and properly trouble-shoot and diagnose service or repair needed.
- Coordinate with Parts Department to obtain appropriate parts.
- Perform basic computerized including programming and coding.
- Perform parts replacement of trim items inside the vehicle without damage.
- Have proper time management skills for warranty documentation/payment.
- Ability to replace commonly failed engine parts (mounts, gaskets etc.).
- Be certified for warranty repairs.
- Accurately document all repairs and/or testing on Repair Order.
- Communicate immediately with Service Advisor if additional work is needed, if work outlined is not required or if repairs cannot be completed within agreed upon time.
- Maintain clean work area and adhere to safety requirements at all times.
- Maintain on-going training and standards education as required by Ferman and the manufacturer for certifications.
Qualifications
- 3 - 5 years automotive service technician experience required.
- High school graduate or equivalent.
- ASE Certification(s) a plus.
- Ferman will train and pay for ASE Certification(s) required.
- Must supply own tools for general maintenance and repair work.
- Electrical vehicle experience a plus.
- Diesel vehicle experience a plus.
- Ability to work weekends a plus.
- Able to work productively in a fast-paced environment.
- Able to multi-task and follow complex instructions.
- Excellent verbal and written communication skills.
- Bi-lingual with proficiency in both English and Spanish a plus.
- Excellent technical and mechanical skills required.
- Must be a team player and have the ability to work repetitively on complex tasks.
- Must have a valid US government issued Driver's License, safe driving record and eligible to work in the United States.
- Must be able to pass pre-employment background screening and drug test.
About Ferman
Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we're one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles - BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.
Still a family owned & operated business we embrace a simple philosophy. Provide a Guest-centered automotive experience with a relentless focus on Service, Selection and Value assuring 100% Guest Satisfaction. It's simple. But it's what makes us different.
When you become part of Team Ferman, you'll join a company with a friendly, family-like atmosphere, significant opportunity for advancement regarding income, responsibility and leadership, and a company with a history of strong ties to our local community and charitable partnerships.
Ferman Core Values
- Maintain Ferman Standard of Ethics at all times.
- Embrace a Winning Team Spirit…Be Positive…Lead by Example.
- Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You”.
Our Benefits & Perks
Ferman is a leader in the automotive industry with benefits and perks like:
- Competitive salary commensurate with experience.
- Excellent growth and opportunities for advancement.
- Modern, state-of-the-art Service facilities.
- Paid training and education to achieve, and maintain, any job certifications required.
- 401K with company participation.
- Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
- Short-term & long-term disability insurance available.
- HSA (health savings account).
- PTO (paid time off).
- Employee pricing for new & used vehicles, service and parts.
