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The Slot Floor Supervisor is responsible for supervising and coordinating resources on the floor to ensure the highest quality service is provided to guests. The Slot Floor Supervisor promotes internal and external guest satisfaction during an assigned shift, by ensuring excellent service in their area of responsibility, coordinating department resources, and partnering with other departments. The Slot Floor Supervisor provides timely and effective resolution to guest complaints and routinely observes and evaluates staff service standards. The Slot Operations Floor Supervisor approves jackpot payouts within established guidelines. Supervises Slot Attendants on assigned shifts. Monitors and assists in the operation of assigned shifts. Maintains a working knowledge of slot policies and procedures. Maintains a gaming environment that is exciting and welcoming to the guests.
SPECIFIC DUTIES AND RESPONSIBILITIES
REGULATORY AND COMPLIANCE RESPONSIBILITIES:
In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.
EDUCATION, TRAINING, AND EXPERIENCE:
Certificates, Licenses, and Registrations: Virginia Racing Commission License
Valid Driver’s License with a minimum of three (3) years driving experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 25lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
A review of this description has excluded the marginal functions of this job which are incidental to the performance of fundamental job duties. All duties or requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be expected to follow any other job-related instruction and to perform any other job-related duties requested by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at-will” employment relationship.
#therose
Full Time
$49k-69k (estimate)
04/02/2024
08/24/2024