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Front Desk Concierge - Part-Time - Philadelphia, PA
$32k-41k (estimate)
Part Time 1 Week Ago
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COLONIAL SECURITY SERVICES is Hiring a Front Desk Concierge - Part-Time - Philadelphia, PA Near Philadelphia, PA

Company: Colonial Security Services
Pay: $18.00 an hour
Job Title: Front Desk Concierge
Location: Philadelphia, PA
Experience: 2 Years of High-End Customer Service
Job Type
  • Part-Time (Weekends Only)
About Us: Colonial Security is a leading security services provider dedicated to ensuring the safety and security of our clients' properties, assets, and personnel. We take pride in our commitment to excellence, professionalism, and integrity. Our team of security officers & concierge team members play a crucial role in upholding these values and protecting our clients' interests.
Job Description: We are seeking a friendly, professional, and organized Front Desk Concierge to join our team. As the first point of contact for our guests and clients, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all who enter our establishment. This position will focus heavily on the concierge side, but will also have some general security responsibilities as well. This position is approximately 80% concierge, 20% security.
Responsibilities
  • Greet tenants and guests with a warm and welcoming demeanor as they arrive at the front desk
  • Assisting guests with directions and any other requests to enhance their experience
  • Respond to inquiries via in-person, phone, or email and provide accurate information about our services, facilities, and other requests.
  • Maintain a clean lobby area, keep the lobby organized and presentable at all times
  • Interact with residents, visitors, and clients in a professional and courteous manner.
  • Patrol assigned areas to deter and detect security threats and suspicious activities.
  • Provide access control, check identification, and maintain visitor logs.
  • Respond to emergencies and incidents by following established procedures.
  • Complete incident reports and document security-related activities.
  • Report any safety or security hazards to the appropriate authorities.
  • May be required to scan incoming packages for tenants or residents.
Qualifications
  • High school diploma or equivalent.
  • Strong communication and interpersonal skills.
  • Ability to remain calm and composed in stressful situations.
  • Customer service-oriented with a professional demeanor.
  • Basic computer skills.
Benefits
  • Starting pay of $18.00 an hour
  • Opportunity for career advancement within the security industry.
  • Comprehensive training and ongoing development.
  • Uniforms provided.
Colonial Security Services is an equal opportunity employer, and we welcome applicants from all backgrounds to join our diverse and inclusive team. We thank all applicants for their interest, but only those selected for an interview will be contacted.
Join our team and make a positive impact by helping to ensure the safety and security of our clients in Philadelphia, PA!

Job Summary

JOB TYPE

Part Time

SALARY

$32k-41k (estimate)

POST DATE

06/14/2024

EXPIRATION DATE

07/12/2024

WEBSITE

colonialsecurityservices.com

HEADQUARTERS

NEW CASTLE, DE

SIZE

50 - 100

FOUNDED

1980

TYPE

Private

CEO

JIM WESTGATE

REVENUE

$10M - $50M

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The job skills required for Front Desk Concierge - Part-Time - Philadelphia, PA include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Concierge - Part-Time - Philadelphia, PA. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Concierge - Part-Time - Philadelphia, PA. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Concierge - Part-Time - Philadelphia, PA positions, which can be used as a reference in future career path planning. As a Front Desk Concierge - Part-Time - Philadelphia, PA, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Concierge - Part-Time - Philadelphia, PA. You can explore the career advancement for a Front Desk Concierge - Part-Time - Philadelphia, PA below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Concierge for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Concierge job description and responsibilities

Front desk staff and concierges are both employed by hotels to provide services to their guests.

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Some concierges will also provide photography tips, such as when to get the best light and how to find the best angle at different destinations.

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At the time of guest departure, the front office staff thanks the guest for giving an opportunity to serve and arrange for handling luggage.

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For sending coupons or other promotional material, renewing agreements with travel agents or airlines, the front office staff may opt for postal mail.

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The front office department needs to react to the enquiry of the guests.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Concierge jobs

Many people start work at the front desk with a high school diploma and little or no experience.

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Every multi-departmental physical business needs to have a front office or reception to receive the visitors.

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Apply for a hotel concierge job.

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Apply to open guest service positions.

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To find job openings, search the top job sites use keywords such as concierge, guest services, guest experience, member relations, and member services.

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Step 3: View the best colleges and universities for Front Desk Concierge.

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