Description

The SOS Coordinator will work in collaboration with the SOS Manager and SOS Assistants to ensure that the SOS space provides a safe, stable, healing, and supportive environment for residents, staff, volunteers and the broader community. Specifically, the SOS Coordinator will support SOS Manager in their leadership to the Safe Outdoor Space operations and programming as outlined below.

Expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below:

Schedule/ Hours

• 40 hrs/wk on site at SOS, 10-hr shifts or 30 hrs/wk on site at SOS, 10-hr shifts
• 7:30 pm to 5:30 am
• Additional time will be spent in organizational meetings, meeting with external partners and coalitions, meeting with SOS residents, etc.

Key Area #1 - SOS Operations

• Resident Intake
  • Wellness Screening
  • Overview of all Policies, Rights, and Responsibilities
  • Intake Form with basic information for HMIS data entry
  • Signed Use Agreement whereby resident acknowledges understanding and agreement to abide by all policies, rights, and responsibilities
• Resident Participation
  • Complete and record Daily Wellness Screening using sign in log sheets
  • Perform sites walks in coordination with SOS Assistant
  • Monitor daily activities using the Daily Activity Log, this includes issues, incidents and other notable occurrences
• Accountability/Complaints/Compliance
  • Main point of contact when SOS Manager not available on site
  • Ensure all Public Health cleaning and food temp logs are completed
  • Ensure Resident compliance with SOS Use agreements, and notify residents when they are not in compliance. Track and record these notifications, follow up plans, etc.
  • Report resident accountability and non-compliance to SOS Manager
  • Support SOS Manager with Resident accountability process including exiting residents when appropriate
• Communication with SOS residents while providing stable, trauma-informed interactions with residents
  • Ensure information is distributed to SOS residents effectively including outreach schedule, resources, etc.

Key Area #2 - SOS Programming

• Personal SOS resident support
  • Build relationships and establish rapport with residents
  • Support residents with progressing towards housing and employment goals
  • Connect SOS residents to resource navigation
  • Connect SOS residents to personal crisis support as needed
• Assist with coordination of Community Dinners
  • Assist with coordination of volunteers, external partners to bring meals
  • Prepare space and set up for dinners
  • Make sure plates and utensils are available

Key Area #3 - Conflict Management and Crisis Response

• Conflict Management and Resolution coordination with SOS Manager
  • Promote conflict resolution among residents
  • Ensure that conflict is managed and resolved in a non-violent manner
  • Ensure follow through on conflict resolution agreements
  • Submit records of conflict management and resolution to supervisor
• Violence/Threats of Violence coordination with SOS Manager
  • If violence or threats of violence break out at the SOS, support Lead Coordinator with responding and reporting to SOS Manager
  • Exit residents as necessary in partnership with SOS Manager and SOS Manager

Key area #4 - Metrics and Reporting

• Conduct HMIS data collection/input on an ongoing basis
• Support SOS Manager with data collection and reporting, as needed

Other Responsibilities

• Other duties as assigned.
• We are a small, dynamic team and at times everyone is required to do a bit of everything. You may be asked to take on other responsibilities from time to time, but these should not get in the way of your ultimate responsibility which is supporting the SOS community and the individuals that reside there.