This position performs administrative and clerical duties in support of department operations.

• Greets visitors and directs them to appropriate personnel; assists visitors with information and answers questions.
• Answers the telephone; takes messages; screens calls; provides information to callers; receives citizen complaints; directs calls and message to appropriate personnel.
• Performs administrative and clerical work including typing, filing, and data entry.
• Schedules reservations for parks and riverwalk facilities.
• Maintains department payroll information including sick leave, vacation, and holiday time.
• Performs other related duties as assigned.

• Knowledge of government payroll procedures and practices.
• Knowledge of the principles and practices of modern office administration.
• Skill in problem solving and decision making.
• Skill in operating standard office equipment including work related computer applications.
• Skill in oral and written communication.

Knowledge and level of competency commonly associated with the completion of specialized training in the occupational field, in addition to basic skills typically associated with high school education. Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.

The work is typically performed while sitting at a desk or table. Additionally, the following physical abilities are required:

The work is typically performed in an office.