308 Customer Service Specialist Jobs in Columbus, OH
Columbus Region is Hiring a Customer Service Specialist Near Columbus, OH
** Customer Service Specialist**
* Answer incoming customer service calls
* Generated from inbound customer service calls
* Resolving customer complaints regarding product sales to customer service problems
* Assisting customers with customer service related issues
* Provide excellent customer service and customer relations
* Take incoming telephone calls from customers requesting customer service
* Resolve customer service problems/issues
**Job Requirements:**
* Assure quality customer service to all customers
* Resolve customer product or service issues
* Handling customer issues/requests maximizing customer satisfaction
* Support customer orders such as new customer account
* Resolve customer service oriented issues
* Maintaining high customer retention, customer satisfaction and monitoring customer complaints in service department
* Verify information/answer customer inquiries
* Ensuring that outstanding customer service
* Maintain reports on customer service
* Improve the customer service function and customer experience
* Resolve customer service issues or refunds
* Greeting customers and assessing customer needs
* Provide exceptional customer service by greeting customers and assessing customer needs
Location: Columbus, OH Industry: Customer Service Representatives Position type: JTFT Date Posted: December 15
Job Summary
Full Time
$46k-58k (estimate)
06/25/2024
07/13/2024
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
