Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job SummaryThe Senior Director, Strategic Insights role reports to the Executive Director, Strategy and Performance Analytics and offers a unique opportunity to lead competitive performance reporting and have a significant impact on the business. As the Senior Director of Strategic Insights, you will be a key member of the team and responsible for using strong analytical / strategic thinking to identify areas of risk and opportunity for the business. Strong communication and interpersonal skills will be leveraged as insights generated will influence strategy at the highest levels. Responsible for measurement and reporting of competitive business impacts within the quarter as well as across annual and long term planning. Serves as liaison between Growth Strategy & Operations (GSO) leadership, Divisions, Finance, Marketing, Product, Pricing, and Sales organizations. Provides leadership and direction for team of managers and analysts. Collaborates cross-functionally to answer diverse and complex business questions including via multiple vendor relationships.
Job DescriptionCore Responsibilities

• Manages and drives short and long-term headwind and tailwind analyses in partnership with Finance, and builds organizational buy-in with Divisions, Product and Marketing to create actionable recommendations for forecast assumptions.
• Stitches together insights from various data sources (e.g. internal, competitive, pricing/promotions, consumer insights, etc.) to tell a story at executive level.
• Analyzes aspects of financial and competitive performance, develops reporting that contributes to the development of business initiatives, and informs stakeholders of insightful trends that impact decision-making.
• Assists Pricing and Packaging team with offer analytics and performance
• Leads and effectively leverages cross-functional teams on new initiatives
• Presents to senior executives on a regular basis
• Directs the facilitation and preparation of budgets related to vendor(s).
• Oversees the selection, training and motivation of department personnel.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work variable schedules and overtime as necessary.
• Other duties and responsibilities as assigned.

Minimum Requirements

• Generally, requires 10 years related experience.
• Bachelor’s Degree or Equivalent, MBA preferred.
• Demonstrated experience dealing with senior executives with an ability to synthesize multiple analytical insights into a compelling story.
• Strong presentations skills.
• Strong interpersonal skills with a focus on collaboration.
• Demonstrated success in identifying key business trends and issues with a consultative application of analytical insights.
• Strong financial and/or quantitative skills developed and demonstrated through past project experience.
• Leadership in developing high performance teams.
• Demonstrated ability to be involved in day-to-day activities and provide hands-on analytical support as needed.

Employees At All Levels Are Expected To

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
EducationBachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience10 Years
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.