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Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Handle guest inquiries and provide information about hotel facilities and services
- Assist with reservations and room assignments
- Process payments and maintain accurate records of guest transactions
- Handle guest complaints or concerns, escalating to management when necessary
- Perform night audit duties, including reconciling accounts and preparing reports
- Maintain a clean and organized front desk area
Requirements:
- Previous experience in hospitality management or hotel front desk preferred
- Excellent customer service skills with a friendly and professional demeanor
- Strong communication skills, both verbal and written
- Proficient in phone etiquette and handling phone systems
- Familiarity with hotel management software is a plus
- Bilingual or multilingual abilities are highly desirable for guest relations
We offer competitive pay and benefits package for qualified candidates. If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Please apply with your updated resume.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: No less than 20 per week
Schedule:
Work setting:
Work Location: In person
Part Time
$25k-33k (estimate)
12/26/2023
06/02/2024
The job skills required for Front Desk Clerk include Customer Service, Communication Skills, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.