Hotel Room Attendant

The Aikens Group and the Comfort Inn-Martinsburg are seeking an individual to become a part of an award-winning team. The chosen applicant will be awarded a full-time job with potential growth opportunities in the hotel industry.

Room Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel. Responsibilities include: servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies. This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form, and the ability to bend, lift, and be standing or walking all day.

The responsibilities and expectations of a Room Attendant:

· Vacuuming and sweeping carpets and floors

· Mopping floors as needed

· Dusting, brushing, polishing, and vacuuming furniture

· Dusting and cleaning room decorations, appliances, and structural surfaces (eg. Wall fixtures, window sills, vents, etc.)

· Changing linen and making beds

· Cleaning showers, tubs, sinks, and bathroom items

· Removing used guest amenities and trash

· Replenishing guest amenities and supplies

· Inspecting rooms for safety hazards and for the operating condition of equipment and reporting same to maintenance

· Check for damaged linens

· Reporting lost and found articles, maintenance problems, or special room problems to a supervisor

· Maintaining storage rooms and stocking carts

· Emptying linen from housekeeping cart into laundry cart

· Recording room status on work assignment sheets

· Providing information to guest about hotel services, facility and other amenities

· Providing information to guest about local attractions/services

· Providing rooms for guest arrival and responding to special guest requests, such as delivering newspapers or cleaning a spill

· Listening and responding to guest requests or complaints

· Performing special projects designated by management

Qualifications Include:

· Great customer service and friendly personality

· The ability to work weekends and holidays

· Must have the ability to lift, bend, and move equipment

· Must be able to be on one’s feet for an extended period of time

· Must be self-motivated with the ability to multi-task

· Willingness to follow safety guidelines at all times

Join our family and reap great benefits of being a team member!

Competitive Pay and Benefits

· Competitive pay based on experience

· Direct Deposit

· Annual cost of living adjustments.

· Incentive Programs for Superior Performance

· Employment Referral Incentives

· Employee Discounts at Hilton, Marriott and Choice and Aikens Group Hotels

· Holiday pay

· Vacation pay

· Bereavement pay

· Flexible schedules

· Insurance – Health, Dental, Vision, MD Live

· 401K

· Discounts at Health and Wellness clubs

· Christmas Bonus

Top of the line training and advancement opportunities:

· Opportunities for advancement and pay increases through a tiered pay program. The more you learn the more you earn. Our Tiered pay program allows you to cross train in different departments and earn an increase in your pay based on your knowledge, training completion, and desire to grow.

· Future Employment Growth Opportunities.

· Opportunity to be enrolled in a Management Training Programs

Culture:

The Aikens Group believes its employees are the strength of our company’s foundation. Everyone’s efficiency, ambitions, attitudes, health and stability has made the company what it is today and will continue in years to come.

The Aikens Group feels that an employee/employer connection is a relationship. It is both party’s responsibility to watch out for what is best for each other to make the bond stronger and more successful. Every employee has the opportunity for continued education, development, and advancement within the company. It is important every employee feels engaged and are trained for their position. Internal promotions and transfers are a common practice for those interested in growing professionally and personally with the organization.

Our Mission

We build strong relationships with our partners by delivering quality products and exceptions service with integrity. We strive to maintain a quality of life and work-life balance to our team members, who are the cornerstone of our success.

Our Vision

To be the trusted resource for development in our community.

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Holidays
• Weekends as needed

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person