Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. If you have excellent communication skills, a passion for hospitality, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:
- Greet guests with a warm and welcoming demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations and manage room assignments
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed

Requirements:
- Previous experience in hospitality management or hotel front desk operations is preferred
- Strong customer service and guest relations skills
- Excellent phone etiquette and ability to handle multiple phone lines
- Proficient in using computer systems, including reservation software and Microsoft Office Suite
- Ability to work flexible hours, including evenings, weekends, and holidays
- Attention to detail and ability to handle cash transactions accurately
- Knowledge of hotel operations and procedures is a plus

We offer competitive pay based on experience along with opportunities for career growth within our organization. Join our team of dedicated professionals who are committed to providing exceptional service to our guests.

Note: All positions must be paid including internship positions.

Job Type: Part-time

Pay: From $14.00 per hour

Expected hours: 16 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Night shift

Work setting:

• In-person

Work Location: In person