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Discounted Hotel Rooms
We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players and
are looking to join a positive environment are encouraged to apply.
Key attributes and responsibilities of the position include:
Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness,
accommodation, courtesy, honesty, and professionalism
Demonstrates good communication skills and helps ensure optimum communication between all guests, all
shifts, departments, and management
Checks guests in and out in a cheerful, friendly manner, maintaining efficiency, accuracy, and compliance
with legal requirements and company standards
Ensures accurate processing of charges and completes/balances end of shift reports with full handover to
next shift
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest
messages thoroughly and accurately, and notifies guests of messages
Observes safe cash handling procedures required by company policy and is responsible for the cash drawer,
cash, and credit card information transactions for the shift
Takes and records advance reservations accurately and confirms requests
Maintains a clean and organized lobby and front desk area including restocking coffee and amenities
Qualifications:
Experience in other hotels or a comparable service industry dealing with customers
Prior PMS system experience a plus!
Part Time
$25k-33k (estimate)
03/24/2024
07/20/2024
The job skills required for Front Desk Agent include Customer Service, Guest Service, Credit Card, Cash Handling, Initiative, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.