About us

Comfort Suites is a Choice Hotels Brand with more than 2,000 locations worldwide. Each hotel is independently owned and operated by our franchise partners. With more than 7,000 hotels in all 50 states and more than 40 countries and territories.

**Comfort Suites Bluffton-Hilton Head Island is currently searching for an EXPERIENCED and dynamic Hotel General Manager.**

As a General Manager, you’ll be responsible for setting our hotel up for long-term success through the execution of effective management strategies that you will be instrumental in developing and executing. You will manage all aspects of the hotel, focusing on driving sales and profitability, guest and associate satisfaction and ensuring that appropriate brand standards are met.

Job Responsibilities

• Develop quick and accurate assessments about the overall “health” of the hotel. Leverage your assessment of the hotel to develop strategies that are focused on optimizing the operation.
• Function as the primary leader of the hotel with responsibility for all aspects of the operation, including guest satisfaction, employee retention, human resources, financial performance and sales and revenue generation.
• Drive the sales culture in the hotel through active involvement in the sales process, including encouraging the leadership team to develop effective revenue management strategies and setting aggressive goals that will drive the property’s financial performance.

Requirements

• Franchise and/or brand experience is preferred
• Ability to read, write and speak English with excellent written and verbal communication skills
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction scores
• Ability to foster commitment, team spirit and trust
• Must be able to respond to multiple task interruptions in order to provide the best service to our guests
• Must be able to maintain confidentiality of information

Interested candidates are asked to send resumes through Indeed. Interviews will be scheduled immediately.

SELECTION GUIDELINES:

Formal application, rating of education and experience; oral interview; reference and other background checks, and job related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and associate and is subject to change by the employer as the needs of the employer and requirements of the job change.

Job Type: Full-time

Pay: Up to $62,000.00 per year

Benefits:

• Employee discount
• Paid time off
• Referral program

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Holidays
• Nights as needed
• On call
• Weekends as needed

Application Question(s):

• Why are you the best candidate for this position? Briefly explain your toughest situation as a hotel general manager and the outcome.

Experience:

• Hotel General Manager: 2 years (Required)
• Choice Advantage: 1 year (Preferred)

Ability to Relocate:

• Bluffton, SC 29910: Relocate before starting work (Required)

Work Location: In person