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Job brief
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Requirements and skills
Frequently asked questions
What does a Hotel Front Desk Agent do?
A Hotel Front Desk Agent is usually the first person who greets you when you walk into a hotel. Their key duties include distributing room keys, registering guests and verifying reservations. They are also tasked with helping guests with any questions or complaints.
What are the duties and responsibilities of a Hotel Front Desk Agent?
The Hotel Front Desk Agent is the first point of contact. They're responsible for checking guests in and out with a welcoming disposition, confirming group reservations and providing assistance as needed.
What makes a good Hotel Front Desk Agent?
A great Hotel Front Desk Agent has a talent for customer service and previous work experience in the hotel industry. They are pleasant and helpful, welcoming and professional, knowing these traits represent the hotel’s standing. They must have the ability to stand for long periods of time and knowledge of basic computer skills. They are ready to greet with a smile and offer necessary assistance to hotel guests.
Who does a Hotel Front Desk Agent work with?
A Hotel Front Desk Agent partners with other hospitality associates to ensure a guest’s stay is pleasant and enjoyable while maintaining or adding value to the hotel’s reputation. This usually means working closely with a Hotel Concierge, welcoming guests and managing reservations.
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Benefits:
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Work Location: In person
Full Time
$28k-37k (estimate)
09/27/2023
10/01/2024