Job Overview:
We are seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences.

Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel and local area
- Assist guests with check-in and check-out processes efficiently
- Handle guest inquiries and resolve any issues promptly
- Process reservations over the phone, online, and in person
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

Skills:
- Experience in night audit, guest services, hotel operations, or hospitality industry
- Proficiency in phone etiquette and customer service
- proficiency is a plus
- Strong guest relations skills
- Knowledge of hotel management systems
- Ability to multitask in a fast-paced environment
- Excellent communication and interpersonal skills

If you are passionate about providing exceptional service and creating memorable experiences for guests, we would love to have you join our team as a Front Desk Agent.

Job Type: Full-time

Pay: $12.30 - $14.63 per hour

Expected hours: 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Evening shift
• Night shift

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Ability to Commute:

• Abilene, TX 79606 (Required)

Ability to Relocate:

• Abilene, TX 79606: Relocate before starting work (Required)

Work Location: In person