PRIMARY JOB DUTIES

• Register guests and assign rooms, accommodating special requests whenever possible
• Check guests out efficiently
• Comply with cash handling and credit card processing policies and procedures
• Complete daily checklist tasks
• Keep front desk area clean and presentable for guests
• Be knowledgeable of all brand-specific front desk requirements and current promotions
• Be knowledgeable and capable of operating brand property management system
• Other duties as assigned by your supervisor
• Ensure hotel loss prevention policies are executed and enforced
• Ensure guest complaint resolution
• Audit guest accounts to ensure that room rates and marked codes are correct and congruent
• Audit group accounts to ensure that posting to these accounts are in accordance with the sales contract
• Post room and tax to all active guest accounts
• Run all computer reports necessary to complete accounting documents
• Other cleaning duties

JOB QUALIFICATIONS

• Ability to verbally communicate effectively with guests and co-workers
• Pushing, pulling, bending, stooping, upward reaching
• Prolonged periods of standing or walking
• Some exposure to cleaning chemicals
• Smile and provide a pleasant place for our guests
• Computer skills
• General Hygiene is a must

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Night shift
• Weekends as needed

Work setting:

• In-person

Work Location: In person