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Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.
ResponsibilitiesThe Systems Support Representative provides customer service, technical support, and Assists with processing of Radiology exams utilizing the PACS system; assists management in controlling and directing efforts of file room staff and must be available to trouble shoot, collate PACS related paperwork and processes including workflow and PACS QA issues.
ESSENTIAL KEY JOB RESPONSIBILITIES1. Assist users with data integrity and QA issues relating to PACS.2. Performs first call support for users; report and track problems and issues relating to PACS, which includes resetting Workstations, testing the system and handling network problems.3. Communication with users, documenting user feedback for system modifications and improvements and providing education and training to ensure staff competency.4. Coordinate department PACS workflow with all modalities of Radiology, which includes collating PACS related paperwork for interpretation, identifying delays with workflow and any PACS QA issues.5. Performs all clerical Film Library Functions and Assists file room staff with daily operational needs.
6. Assists physicians, hospital staff and patients in obtaining requested radiographic history and information.7. Assists Film Library management with administrative duties, personnel management and other related duties, as requested.8. Assists physicians, hospital staff and patients in non‐file room related duties.9. Assumes lead role in performance of duties. May be called upon to act in place of manager/supervisor when absent.
QualificationsRequired Education and Experience:
Required Minimum Knowledge, Skills, Abilities and Training:
Disclosure Statement:
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Full Time
Hospital
$54k-73k (estimate)
06/04/2024
08/02/2024
commonspirit.org
CHICAGO, IL
>50,000
2019
NGO/NPO/NFP/Organization/Association
LLOYD DEAN
$5B - $10B
Hospital
CommonSpirit is a Catholic hospital chain that operates 142 hospitals in the West, Southwest & Midwest that provides inpatient and outpatient healthcare services for patients.
The job skills required for Systems Support Representative include Initiative, Customer Service, Personnel Management, Technical Support, Collaboration, etc. Having related job skills and expertise will give you an advantage when applying to be a Systems Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Systems Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Systems Support Representative positions, which can be used as a reference in future career path planning. As a Systems Support Representative, it can be promoted into senior positions as a Systems Support Assistant, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Support Representative. You can explore the career advancement for a Systems Support Representative below and select your interested title to get hiring information.