As Concierge for the Town Hall Branch of CommBank, you’ll be the face of Commbank & the first person customersspeak with to assist them. To do this you’ll:

• Greet each customer & clearly understand their enquiry, guiding the customer to the appropriate channel

• Build personal connection with customers through meaningful conversations to enhance their experience

• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options 

• Be aware of movements within the branch, ensuring it’s running effectively & efficiently and that customers are satisfied with their experience 

We’re interested in people who have: 

• A proven track record of delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality

• Excellent communication skills & display all the right behaviours to maintain an approachable & professional demeanour 

• The ability to manage customer expectations with a professional presence 

• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers 

With us, you’ll help customers make informed financial decisions to achieve their goals. 

If this role matches your experience and career goals, apply today!