Job Summary:
Commonwealth Motors, a leading automotive dealership in Lawrence, Massachusetts, is seeking an energetic and reliable individual for the position of Office Assistant/Receptionist/Cashier. This is a full-time, hourly position in the customer service department. As a member of our team, you will play an integral role in providing exceptional service to our customers. You will have the opportunity to work in a fast-paced and dynamic environment, while gaining valuable experience in the auto industry.
Compensation & Benefits:
The compensation for this position is $18 to $22 per hour, paid weekly. In addition to competitive pay, we also offer benefits such as health insurance, paid time off, and retirement savings plans for eligible employees.
Responsibilities:
•Greet and welcome customers in a friendly and professional manner
•Answer incoming phone calls and direct them to the appropriate department or individual
•Assist with customer inquiries and provide accurate information about our products and services
•Process payments and handle cash transactions
•Maintain accurate and organized records of customer transactions
•Assist with administrative tasks, such as filing, data entry, and email correspondence
•Collaborate with other team members to ensure a positive and efficient customer experience
•Handle customer complaints and escalate issues to the appropriate manager as needed
•Follow dealership policies and procedures to ensure compliance and consistency
Requirements:
•High school diploma or equivalent
•Previous customer service experience preferred
•Strong communication and interpersonal skills
•Attention to detail and ability to multitask in a fast-paced environment
•Ability to work independently and as part of a team
Must be able to work M-F 7:30am-3pm with various opportunities for overtime.
EEOC Statement:
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. We value diversity and promote a workplace free of discrimination and harassment.
Join our team at Commonwealth Motors and kick-start your career in the auto industry! Apply now.