JOB
If you are looking for a great opportunity to utilize your experience in social services and make a difference in someone's life when they need a helping hand, we have the position for you. As an Income Maintenance Caseworker, you will be responsible and accountable for determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, nursing home care and waivers, as well as any additional programs the Department of Human Services administers for applicants and recipients in accordance with state regulations. Do not miss out on this chance to make a difference - apply now and take the first step towards a rewarding career! This is permanent full-time employment. Positions are filled in Department of Human Services Offices across the Commonwealth.Watch this video to see how you can make a difference!
EXAMPLE OF DUTIES
As an Income Maintenance Caseworker, you will utilize your bilingual ability to communicate orally and in writing in both Spanish and English to customers, staff, and the public. After attending an 8-week Income Maintenance Standard Training Program (IMSTP) at a regional training center, you will be completing your job duties in an office setting environment. Key responsibilities of the position include determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, nursing home care, and waivers, as well as any additional programs the department administers for applicants and recipients in accordance with state regulations. In order to accomplish these duties, you will interview customers over the phone; review, interpret, and correctly apply policy; enter information into an automated eligibility determination system, as well as perform manual calculations; type clear and thorough case comments about client circumstances and changes. All work must be completed within deadlines in accordance with federal and state policy. In this role, it is essential to comply with regimented policies and procedures and stay current with major changes impacting knowledge and skill. These job duties are carried out under the general supervision of an Income Maintenance Casework Supervisor.Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employmentWork hours are 8:30 AM to 5:00 PM, however may change based on operational needs, Monday - Friday, with a 60-minute lunch.Overtime and travel may be required as needed, no shift work.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.Work Conditions: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.Note: DHS provides excellent benefits, contractual pay increases, paid holidays and leave entitlements, opportunity for advancement and shift selection in addition to a great work environment.
SUPPLEMENTAL INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).Your score is based on the detailed information you provide on your application and in response to the supplemental questions. Your score is valid for this specific posting only.You must provide complete and accurate information or: your score may be lower than deserved.you may be disqualified.You may only apply/test once for this posting.Your results will be provided via email.