Working Title: Technology Manager

State Role Title: Media Manager II

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

College/Division: College of Arts and Letters

Department: 100018 - School of Media Arts

Pay Rate: Maximum Starting

Specify Range or Amount: $72,000

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 07/21/2024

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.
Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The School of Media Arts and Design (SMAD) at James Madison University invites applications for a full-time Technology Manager starting in August 2024. SMAD is based in the College of Arts and Letters and has more than 20 faculty and about 700 students in the competitive program that includes concentrations in creative advertising, digital video & cinema, interactive design and journalism. For more information, go to http://www.jmu.edu/smad.
We seek a customer-service oriented colleague experienced in media production who can manage the school’s technology needs and oversee SMAD’s state-of-the-art studio that students and faculty use for narrative, informational and news-related productions. The Technology Manager will lead and supervise SMAD’s lab manager and chief engineer and is responsible for researching and recommending technology purchases, as well as advising faculty and students on using media technology. Those duties will also include maintaining and troubleshooting equipment, software and systems in the studio and across SMAD. The position also allows for the successful candidate to engage in creative media production for SMAD and other departments.

Duties and Responsibilities:

The successful candidate will:
- Provide leadership, direction, and guidance for the technology team. Models customer service approach with all constituencies.
- Hire, train, assign tasks, and manage performance of direct reports.
- Work with faculty and students to ensure studio set-up and technology needs are met.
- Manage SMAD’s fixed assets by tracking inventory and helping troubleshoot equipment.
- Facilitate studio operations.
- Provide troubleshooting of lab and studio equipment, software and systems.
- Stay current on operating systems, major software and media equipment.
- Research and recommend technology purchases.
- Produce videos for SMAD and other departments, as needed.
- Ensure all JMU and state policies related to technology and equipment are followed.

Qualifications:

-Experience in leadership and working as part of a team.
Understanding of office management best practices and using Excel spreadsheets.
-Fluent in Macintosh operating environment and knowledge of non-linear video editing software and procedures.
-Knowledge of modern TV studios and video facilities, including audio, graphics, intercom, fiber, and software and networking platforms.
-Ability to learn and adapt to new technologies, procedures and software.
-Able to work autonomously and be self-directed.
-Ability to write, produce, shoot, and edit video projects.

Additional Posting Information:

To apply, complete the online application and upload the required cover letter, resume, and contact information for three references.

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.