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Important Notice: Remote Work and Office Presence
Commprise, Inc. is inviting candidates to join our dynamic team as a Desktop Support Technician. In this hybrid role, you will work remotely from home two (2) days a week and spend three (3) days in our Hartford, CT office. Applicants must be within commuting distance of our office. We also require candidates to have a dedicated workspace at home to ensure uninterrupted work.
We provide all the necessary technology for your role, in addition to requiring a reliable and high-speed internet connection.
About Commprise
Commprise is a proudly US-based and staffed managed IT services provider (MSP) catering to businesses in Connecticut and nationwide. We operate a direct-to-consumer brand, "Tech to Us," which offers remote technical support to home users and small businesses. At Commprise, we value team members who aspire to grow with the company, and we offer excellent opportunities for career advancement.
Position Summary
As a Desktop Support Technician, you will be responsible for addressing calls, emails, and chats from potential and current clients/customers concerning technical issues. Our operation runs six days a week (closed on Sundays) with extended hours, and there may be occasional on-site work at client locations. Scheduled on-call availability may also be required.
Key Responsibilities
Required Knowledge and Skills
Experience and Education
Job Benefits/Perks
Salary
Competitive salary ranging from $21.00 to $25.00 per hour, based on experience, knowledge, and abilities. Additional commission available for eligible add-on and upgrade sales.
Application Instructions
Please submit your complete resume. We kindly request no phone calls regarding this position; emails are welcome.
Equal Opportunity Employer
Commprise, Inc is committed to providing equal employment opportunities to all employees and applicants. We do not discriminate based on race, color, national origin, religion, sex, sexual orientation, disability, age, veteran status, medical condition, genetic information, citizenship, ancestry, marital status, or any other characteristic protected by state or federal law. Commprise, Inc./Tech to Us is an equal opportunity employer.
Job Type: Full-time
Salary: $21.00 - $25.00 per hour
Plus commission for eligible add-on and upgrade sales.
This document describes the position currently available. It is not an employment contract. Commprise, Inc reserves the right to modify job duties or job descriptions at any time.
Commprise, Inc, and Tech to Us do not discriminate against employees or applicants based on race, color, national origin, religion, sex, sexual orientation, disability, age, veteran status, medical condition, genetic information, citizenship, ancestry, marital status or any other characteristic protected by state or federal law.
Tech to Us is a division of Commprise, Inc
Commprise, Inc is an equal opportunity employer.
Job Type: Full-time
Pay: $21.00 - $25.00 per hour
Benefits:
Schedule:
Education:
Experience:
Ability to Relocate:
Work Location: Hybrid remote in Hartford, CT 06103
Full Time
Business Services
$52k-65k (estimate)
10/19/2023
06/23/2024
commprise.com
Hartford, CT
<25
Business Services
The job skills required for Desktop Support Technician include Customer Service, Desktop Support, Networking, Technical Support, Operating System, Help Desk, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
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Quotes from people on Desktop Support Technician job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
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Gain experience with operating systems.
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Practice fixing common computer problems.
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TAKE A RELEVANT TRAINING PROGRAM.
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