Position Title :

Child Care Resource & Referral Specialist

Department : family stability

family stability

Open Date : June 25, 2024

June 25, 2024

Reports to :

CCR&R Systems Coordinator

Close Date : June 29, 2024

June 29, 2024

Work Location : Hillsboro Annex

Hillsboro Annex

Hiring Range : *

$19.02 - $24.21

FLSA Status : Non-Exempt

Non-Exempt

Position Status :

regular full time (rft)

Benefit Status :

eligible for benefits

Work Hours Per Week :

Number of Positions :

Months Active :

Positions Supervised :

NOTE : This position requires you to be bilingual in English and Spanish, both verbally and written.

Note :

For applicants with extensive qualifications and / or years of experience, hiring range may be exceeded with approval. If approval is granted, it will be based upon careful review of the applicant's qualifications, experience, internal equity and budgetary considerations.

The final rate approved will typically never be at a rate equal to or above the established midpoint of the pay range for the position.

Community Action Organization reserves the right to modify, interpret or apply this job description as needed. The statements herein are intended to describe the general nature and level of work being performed by the employee in this position.

They are not intended to be construed as an exhaustive list of all responsibilities, duties (including essential duties), and skills to be performed by the employee occupying this position.

This job description is not a contract implied or otherwise and the employment relationship remains at-will. The aforementioned requirements may be subject to change to reasonably accommodate qualified persons with disabilities.

All positions are contingent upon funding and successful passing of all required background checks, required registry checks, and physical screenings if required.

All staff in positions which regularly require driving either company or personal vehicles while performing work on behalf of Community Action are required to provide Human Resources proof of a valid driver's license for a motor vehicle record check both at hire and annually thereafter.

Human Resources will conduct a motor-vehicle record. These records will be held as confidential records in Human Resources.

All accidents will be reported to Human Resources within 48 hours.

Benefits : All regular full-time (RFT) status positions of 20 hours per week or more year round or part year of .50 FTE or higher are eligible for our outstanding benefits package including :

• Individual Medical with premium covered at 90%
• Free Dental insurance for the employee
• Health care waiving employees are eligible for a health care waiver benefit of $100 per month
• Employer matched retirement dollar for dollar for the first 3%
• Generous paid sick and vacation time
• 13 paid 0bserved holidays
• Free life and long term disability insurance
• Medex travel assistance
• Employee Assistance Program
• Rich and diverse mission-based working environment
• Possible student loan forgiveness through the Public Service Loan Forgiveness (PSLF) Program
• Staff meeting program criteria for use of a second language in their position may apply for and if approved qualify for a bilingual pay benefit of $100 per month

Position Summary :

In support of the Agency's mission, the Child Care Resource & Referral (CCR&R) Specialist I and II works as a first point of contact with individuals by providing administrative functions specific to the program.

This position is responsible for providing high-quality customer service, maintaining and updating the quarterly CCR&R training calendar, and supporting early educators with registration and professional development needs.

This position is responsible for the recruitment and retention of early educators through outreach, ongoing communication, and ensuring integrity in data quality.

Essential Functions and Responsibilities :

CCR&R Specialist I

• Enroll new programs into Find Child Care Oregon database and provide information about CCR&R services.
• Conduct quarterly and annual updates of all programs in Find Child Care Oregon database.
• Monitor and update data using partner databases (ORO, CCRIS-P, FireSpring, PaymentSpring, and Find Child Care Oregon) to ensure qualifications and early educator information is current and accurate.
• Bi-annually, conduct Market Price Survey by contacting all programs in Washington County to collect child care rate and supply data per Federal Rule and contract requirements.
• Communicate up-to-date information to programs throughout Washington County as needed utilizing Constant Contact to send both targeted and mass email communications.
• Collect meeting minutes for internal CCR&R meetings and partner meetings.
• Monitor and update CCR&R social media.
• Create, collect, and distribute training evaluations to gain participant feedback on trainings offered.
• Review translated materials for accuracy.
• Support Child Care Resource & Referral Systems Coordinator with compiling and collecting data for reporting per contract requirements.
• Print and mail materials, as requested for distribution to team and early educators.
• Answer and respond within 24 hours to incoming CCR&R phone calls and email messages.
• Support all aspects of training delivery such as participant registration, prepping materials, trainer reminders, participant reminders, online or in-person technical assistance in addition to training validation within 5 business days of training date.
• Provide technical assistance and support to trainers and early educators during contracted training.
• Serve as point of contact for entry point trainings and cohorts to ensure streamlined process for trainers and participants.
• Monitor inventory of CCR&R supplies and training materials and order, as needed.
• Score incoming Food Handlers packets and issue certification upon successful completion.
• Utilizing DocuSign to complete fiscal tasks to include but not limited to, invoicing, purchase orders, requisition for reimbursements, credit card statement reconciliation, and reporting.
• Provide organizational support consisting of scheduling, reserving rooms or sites, and taking meeting minutes.
• Support early educators applying for scholarships through the Oregon Center for Career Development (OCCD).
• Create flyers, brochures and calendars to support CCR&R services.
• Attend required trainings and
• Strictly adhere to all safety policies and procedures at all times and respond / correct any at-risk safety issues immediately.
• Strictly adhere to agency code of ethics and standards of workplace behavior.
• Perform other duties as assigned to meet business needs including regular and reliable attendance and adherence to all company workplace behavior standards.

CCR&R Specialist II - Required Education / Training / Experience

Have at least three years of experience in the field of childhood care and education. Have achieved a Step 7.5 or higher on the Oregon Registry.

Be an Oregon Center for Career Development (OCCD) approved Community Trainer and desire to perform the duties below.

• All functions and responsibilities of a CCR&R Specialist I.
• Develop key contract deliverable materials, such as quarterly newsletter, Welcome Brochure, and other marketing materials, as needed, in English & Spanish, per contract requirements.
• Independently deliver introductory Set 1 trainings that meet the Oregon Registry Trainer Programs Training and Education Criteria standards.
• Have a professional development plan to become an Oregon Center for Career Development (OCCD) Master Trainer, including timeline to complete 20 hours of adult education / development training and 60 hours of training delivery.

Marginal Functions and Responsibilities :

Other marginal functions and responsibilities as assigned.

CCR&R Specialist I - Required Education / Training / Experience :

• High school diploma or
• Step 3 on the Oregon Registry or 1-year experience in a licensed child care program.
• Knowledge of early childhood education and child care programs.
• Ability to set and maintain professional boundaries.
• Experience working with a diverse population.
• Ability to communicate effectively both written and verbal in English and Spanish.
• Intermediate computer skills to carry out the functions of the job including experience in using and managing databases (ability to manipulate data, design and run reports), proficient in Microsoft Office Suite.
• Ability to work independently and manage multiple projects.

Preferred :

• Step 7.5 on the Oregon
• Oregon Registry Community Trainer Certification.
• Enrollment in Oregon Central Background Registry.
• Demonstrated knowledge and understanding of issues surrounding systemic inequity, systemic racism.
• Proven ability to work collaboratively with a wide range of community members.

Required Licensing or Other Special Certifications :

Requires a valid Oregon driver's license, proof of auto insurance for private vehicle, and access to reliable transportation.

Required Physical Demands of Essential Functions and Responsibilities :

• Work is performed in normal office environment with moderate computer and phone use.
• Local driving in various traffic and weather conditions to provider's facilities or homes.
• May be required to work flexible hours including evenings and weekends.
• In normal work day, may stand / walk 4 hrs / day; may sit 4 hrs / day; may drive 4 hrs / day; may use hands for repetitive grasping, pushing and pulling, typing and fine manipulation 4 hrs / day;

may use hands at or above shoulder level for 1 hrs / day.

• In normal work day, may bend, squat, and / or climb frequently.
• Work is light in nature, lifting maximum of 20 lbs with frequent lifting and / or carrying of objects weighing up to 20 lbs.

How to Apply for this Position :

To be considered we must receive a completed Community Action Employment Application form. You are welcome to also include a cover letter and resume at your option.

Transcripts may be required for certain positions. Applications can be completed on our website : or you can print off the application to complete or pick up the application form at either of our following locations :

Hillsboro - 1001 SW Baseline St, Hillsboro OR 97123

Beaverton - 5050 SW Griffith Dr, Suite 101, Beaverton OR 97005

Be sure to submit your application in a timely manner. If you choose not to complete an online application, you can send your completed application form, optional resume and cover letter and any other required documents via fax at 503.

400.3691. If you prefer to mail your application be sure to mail attention Human Resources at the Hillsboro office address above.

All application submissions will be acknowledged with a receipt notification. If you are selected for an interview, we will contact you.

All current Community Action employees are encouraged to apply for openings at Community Action which they are interested in.

For current employees, some qualifications may be met by an equivalent combination or education and experience at the discretion of the employer.

COMMUNITY ACTION IS AN EQUAL OPPORTUNITY EMPLOYER

Community Action is an equal opportunity employer and does not discriminate on the basis of sex, age, race, color, religion, marital status, national origin, disability, sexual orientation, veteran status, or other protected status in accordance with applicable federal and state equal employment opportunity laws.

Applicants with disabilities may request accommodation to complete the application and selection process. Please notify Human Resources at least three (3) working days prior to the date of need.

Job Posted by ApplicantPro

Last updated : 2024-06-27