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Thrift Store Manager (Retail Experience Preferred)
$48k-72k (estimate)
Full Time | Retail 8 Months Ago
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Community Against Violence is Hiring a Thrift Store Manager (Retail Experience Preferred) Near Taos, NM

Thrift Store Manager (Retail Experience Preferred)
REPORTS TO: Executive Director
HOURS: 40 Hours per week, includes weekends
SALARY: $21/hr.-$23/Hr. Benefits, Exempt
COVID VACCINATION: Full vaccination is a condition of employment.
CAV THRIFT STORE MISSION: After providing necessary goods to clients, the Thrift Store mission is to sell donated items from the community to provide a consistent funding stream for the programs, and services that help survivors of domestic and sexual violence heal and thrive.
SCOPE OF WORK: The Manager will act in a leadership capacity and be responsible for the operation of the Thrift Store with the help of employees and volunteers recruited and maintained by the Manager. The Manager will ensure smooth, professional, and efficient store operations; always striving to increase income from the store, provide supervision of employees and volunteers, implement policy, and provide input for any revisions needed, and monitor the provision of excellent customer service by all employees and volunteers.
PRIMARY RESPONSIBILITIES:
  • Responsible for the smooth and efficient operation of the Thrift Store.
  • Work on increasing the income for the Thrift Store and track sales trends, donations, volunteer hours, and community service hours.
  • Track the effectiveness of discount coupons, advertising, and other special efforts.
  • Assist to implement the online sales of appropriate items on E-Bay, Craig’s List, and other venues.
  • Support recruitment, orientation, training, scheduling, and supervision of all employees, volunteers, and community service individuals in collaboration with HR Director and Volunteer Coordinator.
  • Arrange regular schedules of outside consultants used in the pricing of special items donated to CAV.
  • Meet with the Executive Director regularly to discuss the operations of the store and financials.
  • Review and ensure the end-of-day reconciliation and deposit documentations are correct.
  • Send the daily deposit amounts, balance sheet totals and z tape totals information to Finance for both shifts daily.
  • Ensure (including taking part in the rotation) of making end of day deposits to the night drop deposit box at designated location.
  • Reconcile and submit the following monthly reports no later than the second day of the month:
  • Volunteer logs to the Volunteer Coordinator.
  • Donation receipt copies (completed for donors delivering in-kind goods) to the Administrative Assistant.
  • Donation log of the donations processed through the store cash register to Finance.
  • End of month report (listing of donations received at the store broken down by units of furniture pieces, bags, boxes, # of bags given to Clothes Helping Kids, dollar value
of items given other non-profits, including CAV’s programs) to Executive Director for inclusion in monthly Board of Directors report.
  • Monthly sales chart (each day’s sales, average sale amount, any other trends noted).
  • Submit all volunteer and community service applications to the Volunteer Coordinator for clearance.
  • Be aware and keep abreast of safe retail practices, finance processes, and de-escalation techniques and model them for other employees and volunteers.
  • Take an active role in problem-solving and implementing solutions as needed for facility, grounds, and equipment (including cash register and store alarm system) and train other employees to do so.
Networking
  • Represent the agency and CAV Thrift Store in a Professional capacity (and follow CAV’s Media Process.)
  • Be an activist in searching out positive, constructive solutions to problems occurring at CAV Thrift Store or agency.
  • Be responsible for keeping the public aware of store hours, sales, and work with the CAV Media Team in keeping the store in the public awareness through PSA’s and purchased advertisement on local radio stations, newspaper, etc.
  • Work in collaboration with Executive Director and CAV Leadership Team on building and property maintenance issues.
Support
  • Provide for and facilitate ongoing communication to ensure current information on agency events, policy changes, employees’ vacation schedules, thrift store needs, challenges, and successes, and serve as a liaison and support person between the thrift store employees and administrative and program employees of CAV.
  • Provide adequate employee recognition and support.
  • Schedule regular time for individual and group employee support and supervision using appropriate Supervisory Forms at a minimum of once per month per employee. In providing monthly and annual employee supervision and evaluations, strive for consistency, fairness, and clarity.
  • Provide guidance and expertise, when needed in working with customers, donors, and other public members while encouraging staff development and leadership in these areas.
  • Assist employees to follow appropriate communication channels and to work through any personal problems that may occur with them. (Build a safety net where employees can discuss problems in a positive and productive manner.)
Miscellaneous
  • Participate in and ensure the gracious accepting of gently used and new donations, sort through, separating, price, display, and sales of items.
  • Maintain an efficient and proactive accepting, sorting, pricing, disposal, sale process. (Changes in existing process must – initially – be discussed with the Executive Director and approved ahead of time.)
  • Participate and ensure the maintenance of the store so that it is consistently neat, clean, attractive, and well organized.
  • Be aware of all CAV survivor and offender programs and prevention programs and make appropriate referrals when needed.
  • Keep abreast of new and innovate merchandising and display ideas.
  • Attend monthly supervisors meeting and full staff meetings at CAV.
  • Actively participate in other fundraising and public events for CAV.
  • Participating in volunteer and other CAV trainings.
  • Abide by confidentiality required by CAV.
  • Other responsibilities as assigned by the Executive Director.
Covered (“Non-Exempt”) and Not Covered (“Exempt”). All positions at CAV are classified as “covered” or “not covered” to determine if an employee qualified for overtime under state Wage and Hour laws and the Fair Labor Standards Act (FLSA). Covered, also called “Non-Exempt”, includes all employees who are paid on an hourly basis and whose job responsibilities do not fit under any category of exemption under the FLSA. These employees are entitled to overtime pay as described below. Not covered, also called “Exempt”, employees include certain administrators, executives or professionals who are paid on a salary basis. A salary basis includes the hourly rate the administrator, executive or professional is assigned. The job description identifies CAV’s classification of the position as covered and not covered for qualifications for overtime. If an employee believes CAV’s classification is incorrect, the employee should contact HR for an analysis of their position and functions.
MINIMUM QUALIFICATIONS
High School Diploma/GED plus two (2) years relevant experience in retail. Must have forty (40) hours provider specific crisis intervention training; and a minimum of ten (10) hours ongoing training per year related to target population, may include NMCADV, CSVANW, VOCA, or VAWA training.
CAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted, or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint, or questioned the handling of a discrimination charge.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$48k-72k (estimate)

POST DATE

11/04/2023

EXPIRATION DATE

07/06/2024

WEBSITE

taoscav.org

HEADQUARTERS

TAOS, NM

SIZE

25 - 50

FOUNDED

1978

TYPE

Private

REVENUE

<$5M

INDUSTRY

Retail

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