Description

**COMPANY INCENTIVE PROGRAM FOR ALL EMPLOYEES!

PURPOSE OF THE ROLE:

To assist in the maintenance and repairs of all facilities and to assure a safe and suitable work environment for Community Aid employees and their activities. As with all positions employed by Community Aid, the Maintenance Technician is to maintain a high standard of professionalism and provide top quality service and appreciation to every customer, client and employee.

KEY AREAS OF RESPONSIBILITY:

· Responsible for handling facility repairs as problems arise including, but not limited to, carpentry, painting, plumbing, electrical and HVAC

· Assist in maintaining a preventative maintenance program for all facilities

· Ensure that all work is done in compliance with industry standards, OSHA and other legal requirements

· Communicate any material and equipment needs as well as daily progress of ongoing projects

· Conduct periodic inspections to determine repair needs and serve as the point of contact for management when they need to report a problem

CORE COMPETENCIES:

· Embrace, exemplify, and endorse CommunityAid’s 12 Core Behaviors

· Embrace CommunityAid’s Mission

· Assist in creating a safe, pleasant and hospitable working and shopping environment

· Maintain strong customer, client relationships

· Serve all customers and clients in a courteous and efficient manner

· Handle all donations with care and donors with respect and courtesy

· Immediately report theft, customer complaints, injuries and any unsafe equipment or conditions

· Maintain a clean and clutter free work area

· Comply with Community Aids Employee Manual and any other established standards, policies, and directives of Community Aid Management

· Other duties that may be assigned by the CEO

· Ability to trouble shoot and to diagnose Maintenance problems

Qualifications

CORE COMPETENCIES:

• Embrace, exemplify, and endorse CommunityAid's 12 Core Behaviors
• Embrace CommunityAid's Mission
• Assist in creating a safe, pleasant and hospitable working and shopping environment
• Maintain strong customer, client relationships
• Serve all customers and clients in a courteous and efficient manner
• Handle all donations with care and donors with respect and courtesy
• Immediately report theft, customer complaints, injuries and any unsafe equipment or conditions
• Maintain a clean and clutter free work area
• Comply with Community Aids Employee Manual and any other established standards, policies, and directives of Community Aid Management
• Other duties that may be assigned by the CEO
• Ability to trouble shoot and to diagnose Maintenance problems

QUALIFICATIONS:

• Experience in carpentry, painting, plumbing and electrical repairs
• Proficiency in both written and spoken English
• Excellent customer service skills with a strong sense of urgency
• Ability to work independently and multi-task
• Must be able to travel between all CommunityAid locations
• Valid drivers license required
• Able to lift up to 70 pounds and pass a DOT and fit for duty physical, a DMV and background check