About Us

Welcome to the Community College Preparatory Academy, the first adult charter school in our region dedicated to the lifelong learning of under-accredited adults and the chronically unemployed. Our mission is to serve adult learners—empowering them to be “future-ready” through rigorous education and practical skills training, paving the way for meaningful employment and personal fulfillment.

**Our Commitment to Excellence: **
At Community College Preparatory Academy, we pride ourselves on providing a high-standard, supportive learning environment tailored specifically to adult learners. Our newly designed, state-of-the-art facility aligns perfectly with the unique needs of adult education. It features flexible classroom spaces, advanced technological resources, and a variety of learning environments that promote both collaborative and independent study.
**Our Core Values: **

• Start-Up Mentality with Strong Experience : As a growing institution, we embody the agility and innovative spirit of a start-up while leveraging the deep and varied professional experience of our dedicated educators and staff.
• Cultural Competence: We celebrate diversity and are committed to fostering an inclusive environment where every student feels valued and understood. Our staff is trained to recognize and bridge cultural gaps, ensuring a holistic and respectful learning experience.
• Innovative Problem Solvers: We believe in strategic and inventive thinking, in thinking outside the box. With unrivaled intensity, our team continuously seeks creative solutions to meet the unique challenges faced by our students, from flexible scheduling to personalized learning plans.

Mission-Oriented: Our focus remains steadfastly on our mission to uplift and educate. Our commitment to transforming lives through education drives every decision and action.

**Join Our Team as a Director of Student Support Services**

We are currently seeking a dynamic and dedicated Director of Student Support Services to join our team. The ideal candidate will possess a strong understanding of the recruitment and retention process fortified by solid experience, demonstrate exceptional cultural competence, be an innovative problem solver, and have a clear commitment to our mission. This is an on-site position with the expectation of significant community outreach and engagement.

If you are driven to making a real difference in the lives of adult learners and have the skills and dedication to thrive in a fast-paced, mission-driven environment, we encourage you to apply.
Join us at Community College Preparatory Academy, where you can help shape the future of adult education and transform lives through learning.

Job overview/purpose

The Director of Student Services is responsible for creating, coordinating, implementing recruitment and retention, student engagement and supporting strategies in alignment with the organization’s strategic plan. The Director manages the day-to-day operations of the recruitment and student support team(s), coordinates the integrated approach to student support by working with the Academic Unit, and is accountable for meeting established targets for enrollment growth. Oversees all outreach to businesses, community organizations, schools, government agencies and other partners. Performs related duties as required.

The position reports to the CAO. Occasionally, this senior executive position may serve as the CAO’s designee as well as that of other unit-level directors. The position regularly prepares and presents formal reports of the Unit’s performance to the Board of Directors. The position requires a commitment to continuous learning, and participation in internal and external professional development activities.

Duties and responsibilities

Strategic Enrollment Management

• Coordinates comprehensive enrollment management planning, including but not limited to:

• Monitoring of students through the recruitment (prospect-to-application) and retention

(enrollee-to-completion) funnels, including New Student Orientation; assigning recruitment

areas and/or targeting market segments.

o Analyzing/reviewing enrollment, attendance, program completion, and student needs data

and trends.

o Determining multi-year enrollment and attendance goals to achieve the academic, financial

and program objectives, and monitoring unit key performance indicators.

o Designing, developing, and implementing student-centered strategies to enhance student

retention and attendance.

o Composing and executing the Unit’s annual strategic action plan; and participates in developing.

and updating the organization-wide integrated strategic business plan.

• Oversees the scheduling of internal recruitment, extra-curricular student engagement events and

attendance to external recruitment events, including assigning personnel.

Marketing and Community Relations