40 Patient Service Representative Jobs in Lubbock, TX
COMMUNITY HEALTH CENTER OF LUBBOCK INC is Hiring a Patient Service Representative Near Lubbock, TX
Job Details
Description
The Patient Service Representative (PSR) is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. The PSR schedules patient appointments according to Provider availability, explains intake forms to new patients and processes payments after treatment.
As client-facing professionals, PSRs play a key role in representing the health center within the community. Duties and responsibilities for this role typically include:
- Greeting patients professionally both in person and on the phone
- Checking patients in and out
- Answering telephones, distributing messages, and making appointments
- Collect and records charges
- Providing computer entry services
- Applying screening procedures requiring application of computerized systems and evaluation of client income and verification of coverage
- Maintaining detailed records and tracking of client information
Qualifications
Education: High School graduate or GED. Preferred two semesters of college or four semesters of vocational training.
Licensure: N/A
Experience: Minimum two years’ work experience in a clerical position. Post high school education may be substituted for this requirement.
Language: English; bilingual (English/Spanish) preferred.
Travel: Occasionally; valid Texas drivers’ license and current auto insurance required; must have reliable and safe transportation.
Hours of Work: 8am-5pm M-F with some weekend/evening work.
KNOWLEDGE/SKILLS
Knowledge
Basic knowledge of HIPAA.
Working knowledge of computers and general office equipment.
Skills
Strong organization skills.
Able to handle multiple tasks at once.
Ability to deal with tough situations with composure.
Excellent public relations, communication, computer, basic math, and writing skills.
Demonstrate excellent customer service skills and cultural competency.
Active listening.
Speech Recognition: The ability to identify and understand the speech of another person.
Effective January 13, 2022, CHCL will require all employees and new hires to be vaccinated against COVID-19, unless they qualify for an approved medical and/or religious exemption.
BENEFITS
Our staff enjoy a competitive compensation package, which includes the following benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account
- Company Paid Life Insurance
- 403(b) Retirement Plan
- 403(b) Retirement Plan Contribution
- Holiday Pay
- Paid Time Off Bank
- Company Paid Short and Long-Term Disability Insurance
- Company Paid Accidental Death and Dismemberment (AD&D) Insurance
- Employee Assistance Program and Emotional Health Support Line
- Extended Medical Leave
- Bereavement Leave
- Legal Insurance
- Gym Membership Discount
- Workers’ Compensation Insurance
CHCL's mission is to provide quality primary and preventative health care services to those in need. If you are aligned with CHCL's mission and love working in a fast-paced clinic setting, please apply today.
CHCL is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Summary
Other
Ancillary Healthcare
$36k-48k (estimate)
11/17/2022
07/08/2024
chclubbock.org
LUBBOCK, TX
100 - 200
1992
Private
$10M - $50M
Ancillary Healthcare
Related Companies
The job skills required for Patient Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
01/20/2022: Akron, OH
Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
02/08/2022: Florence, SC
Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
02/17/2022: Terre Haute, IN
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
02/17/2022: Saginaw, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
01/18/2022: Amarillo, TX
Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
01/09/2022: Lafayette, LA
Step 3: View the best colleges and universities for Patient Service Representative.
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