You haven't searched anything yet.
POSITION SUMMARY
Drives customer loyalty and provides excellent telephonic customer service to our customers (members and providers). This position will work with other departments in order to respond to customer and provider concerns in a timely and effective manner.
COMPLIANCE WITH REGULATIONS :
Works closely with all departments necessary to ensure that the processes, programs and services are accomplished in a timely and efficient manner in accordance with CHG policies and procedures and in compliance with applicable state and federal regulations including CMS and / or Medicare Part D, DHCS and DMHC.
Requirements
RESPONSIBILITIES
EDUCATION
Bachelor's Degree
EXPERIENCE / SKILLS
PHYSICAL REQUIREMENTS
Community Health Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on any protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and trainings.
Community Health Group makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, see Personnel Policy 3101 Equal Employment Opportunity / Affirmative Action.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Voluntary Benefits
401(k)
Pet Insurance
Gym Reimbursement
Last updated : 2024-05-02
Full Time
$46k-57k (estimate)
05/03/2024
07/18/2024
chgsd.com
CHULA VISTA, CA
100 - 200
1982
NORMA A DIAZ
$50M - $200M
Community Health Group (CHG) is a locally-based nonprofit health plan serving more than 300,000 members in San Diego County. For 38 years CHG has been dedicated to coordinating quality care and providing exceptional customer service. Our more than 300 committed and well-trained employees do this as stewards of government funds from health-related programs (Medi-Cal and Cal MediConnect) designed to protect the most vulnerable people in our society. Providing access to culturally sensitive, quality care for our members is at the heart of what we do each and every day.
The job skills required for Member service specialist include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member service specialist positions, which can be used as a reference in future career path planning. As a Member service specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service specialist. You can explore the career advancement for a Member service specialist below and select your interested title to get hiring information.