Overview

Community Intervention Center (CIC) seeks a Safe Haven Manager/Supportive Services Caseworker to work closely with the direct service team, advancing the agency’s mission. The Safe Haven Program Manager coordinates all aspects of the Safe Haven to provide a safe, secure environment and complementary services to meet the needs of the homeless, marginalized population served who resist behavioral health treatment.

Responsibilities

• Plans organizes and supervises the operation of the Safe Haven Apartments
• Serves as liaison between Executive Director (ED) / community and Safe Haven Apartments’ residents
• Collects data and prepares reports on existing agreements between Community Intervention Center (CIC) and Scranton Lackawanna Homeless Continuum of Care.
• Provides a safe working and living environment for all staff, volunteers and residents.
• Supervises maintenance and Safe Haven Apartments overall physical plant.
• Participates in weekly staff meetings.
• Maintains appropriate boundaries and confidentiality.
• Attends networking meetings, educational trainings and workshops as directed.

Provides case management for tenant participants in Safe Haven Housing as follows:

• Performs general intake and needs assessments for chronically homeless disabled individuals referred to CIC as potential Safe Haven residents.
• Guides residents in a process to develop realistic short- and long-term goals.
• Assists and supports program participants as they make efforts to meet their chosen goals, such as following through with medical, D/A, and Mental Health appointments.
• Provides orientation to residents regarding rules and regulations of Safe Haven Apartments
• Assists participants in connecting with mainstream services such as Social Security, County Assistance Office, CareerLink, Office of Vocational Rehabilitation, Allied Services, Goodwill etc.

Qualifications

• Bachelor's degree preferred. Experience working with homeless and/or disabled individuals
• Computer skills in Microsoft Office and experience with data entry in database systems
• Excellent interpersonal skills (active listening, conflict resolution, informed consent, etc.)
• Experience with direct service to marginalized and under-resourced communities
• Attention to detail (particularly as it relates to accuracy in paperwork and following program guidelines)
• Computer skills in Microsoft Office and experience with data entry in database systems
• Ability to successfully work in a busy environment with complex, sometimes competing objectives
• Ability to respectfully and kindly interact with people of all ages and cultural backgrounds
• Ability to pass all background checks and maintain PA driver’s license with clean driving record.

This is a full-time, salaried position with benefits.

The Position of Safe Haven Program Manager/Supportive Services Caseworker is responsible to the ED with ongoing supervision.

Job Type: Full-time

Pay: From $42,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overnight shift
• Weekends as needed

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Scranton, PA 18503 (Required)

Ability to Relocate:

• Scranton, PA 18503: Relocate before starting work (Required)

Work Location: In person