Job Type

Full-time
Description
We're a dynamic legal non-profit committed to fighting injustice and advocating for social, economic, and racial equity by providing compassionate, holistic, and impactful legal services. Join our team, and together we can work towards a world where equity and justice are not a goal, but a given!
The Case Manager will provide holistic case management services to CLA SoCal legal services clients. This full-time, non-exempt position reports to the Supervising Case Manager.
Responsibilities

• Dependent on grant, provide services to a specific client population.
• Dependent on grant, assist with grant reporting and tracking grant deliverables. Conduct bio-psycho-social assessments.
• Provide array of case management services based on needs identified in assessment, present case findings to team and review case records.
• Empower clients to become involved in their individual case planning and goal setting.
• Maintain regular contact with assigned clients via client's preferred method of communication.
• Serve as an emotional support for client during legal proceedings.
• Observe confidentiality of attorney-client relationship.
• Build rapport with clients, community partners and legal team to address concerns from a case management perspective.
• Establish meaningful and effective relationships with community partners and conduct outreach events with community partners.
• Identify community service needs or gaps and assists in the development of needed services and improvement in the quality of services.
• Provide referrals to community resources and services and warm handoff to community partners for additional services.
• Provide appropriate referrals for reassessment.
• Create case management documentation including progress notes and case plans.
• Support the creation of a client-centered culture that emphasizes client's autonomy and assists with restoring client's power and control.
• Monitor progress of supportive services, as well as, evaluating availability and effectiveness of supportive services.
• Provide case management perspective and trauma responsive education to legal team.
• Collect data necessary to meet funding requirements and statistical reports.
• Provide consultation and in-service training to staff.
• Travel to meet client at a safe location for services, when appropriate.
• Provide brief crisis intervention services for clients.
• Perform other duties as required to meet the needs of the organization.

Requirements

• Bachelor's degree required. Master's degree preferred. LCSW or related license desirable, but not required.
• Two years' experience as a case manager or social worker - Preferred.
• Articulate, creative, and passionate case manager with excellent written and oral communication skills, computer skills, and problem-solving skills.
• Strong personal work ethic, initiative, and ability to organize time, and manage diverse activities with minimal supervision.
• Strong interpersonal skill, client communication skills and comfort working with indigent clients.
• Strong technical skills; including proficiency in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams).
• Desire to learn as well as share knowledge with other team members.
• Empathetic and energetic attitude while working with others.
• Ability to interact with a wide range of clients utilizing trauma-informed frameworks.
• Valid driver's license, reliable vehicle, active insurance policy or other ability to travel frequently in and around the service area for representation and to engage with clients and community partners - Required.
• Proven interest in social justice issues.
• Ability to model CLA SoCal's values (compassion, collaboration, trust, accountability, and equity) in the performance of job duties - Required.
• Commitment to CLA SoCal's mission - Required.
• Bilingual proficiency - Preferred.

Holistic Benefits
In addition to a collaborative team spirit and learning culture, Community Legal Aid SoCal (CLA SoCal) offers a comprehensive and competitive salary and benefits package that includes group health and life insurance with optional employee buy-in, long-term disability, and various optional benefits such as pet insurance. We offer a flexible and hybrid work schedule. Our staff members can work as few as 35-hour week. Some positions may work beyond a 35-hour week, including evening and weekend events, when caseload or other obligations so necessitate. Employees enjoy a work-life balance with 16 paid holidays a year, paid vacation, sick, and personal/well-being leave. Employee Assistance Program, Law School Loan Reimbursement Program, flexible parental leave, and 401k with employer contribution are available. Employees who can prove bilingual proficiency are eligible for a monetary bonus. We constantly look for opportunities to enhance our programs, reward our teammates, and update our benefits offerings regularly.
About CLA SoCal
Community Legal Aid SoCal (CLA SoCal) is a diverse non-profit organization dedicated to meeting the legal needs of low-income residents and seniors throughout Orange and Los Angeles Counties. We focus on removing barriers to equitable access and providing compassionate, high-quality legal aid. CLA SoCal aims to fill all positions with people who share our values and reflect the diversity of the communities we serve. We provide equal employment opportunities and strongly encourage all interested individuals to apply, including people of different abilities, religions, identities, orientations, nationalities, and ethnicities.
Please note research suggests that individuals identifying as Black, Latinx, Asian, Pacific Islander, Indigenous, members of the LGBTQIA community, women, and people living with disabilities may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills to thrive at CLA SoCal to apply for this role.
Salary Description

$24.04 to $34.51 (DOE)