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Education/Training: A high school diploma or equivalent.
Skill(s): Strong reading, writing, and grammatical skills; proficient analytical and mathematics skills; excellent communicative and interpersonal relations skills; proficient eye-hand coordination; proficient technology skills; ability to lift up to approximately fifty (50) lbs.; strong visual and auditory skills.
Experience: A minimum of one (1) year of experience in banking, or related positions preferred.
General Responsibilities
Community State Bank Personal Bankers are the first point of contact for most of our customers and must live out our Bank’s values and culture in every interaction. Personal Bankers execute a variety of bank-related service functions in a respectable and friendly manner. Personal Bankers are expected to serve the customer’s needs with accountability and innovation prioritizing knowledge of bank products, bank policy, and bank procedure. They recognize the non-negotiable duty to serve the customers and communities in which we work with excitement and a smile. Personal Bankers help maintain the safety and security of the bank and the customer through constant communication with co-workers and direct supervisors.
Essential Duties
1. Performs a variety of bank-related service functions in a respectable and friendly manner, serving the customer’s needs with accountability and innovation, prioritizing knowledge of bank products, bank policy, and bank procedure of which the following are illustrative:
a. Greets and serves the customer by standing up, smiling, looking the customer in the eye, and using the customer’s name
b. Listens and hears the customer
c. Is empathetic towards all customers
d. Takes ownership of every interaction and transaction
e. Provides assurance to every customer
f. Engages in FAIR treatment of coworkers and customers (Friendly, Accountable, Innovative, and Respectful)
g. Sells Cashier’s Checks and Money Orders
h. Accepts deposits of various account types
i. Identifies need for CTRs, SAR Referrals, BSA Reports, etc.
j. Cashes checks within approved authority and operating policy
k. Processes night deposits and mail deposits
l. Processes Holds on customers checks
m. Accepts loan payments.
n. Processes safe deposit box rent, utility payments and other related payments
o. Maintains an approved level of cash; turns in excess and mutilated cash
p. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis
q. Verifies and scans all documentation and submission of batches efficiently and in a timely manner
r. Maintains supplies and an awareness of Teller supply inventory control
s. Provides safe deposit box services to customers
t. Verifies and wraps coin for vault cash control purposes
u. Initiates Stop Payments
v. Processes Cash Advances
w. Processes Burial Account Payouts
x. Closes Accounts
y. Sets up Direct Deposit for Customer
z. Processes Defer a payment
aa. Serves customers with Maintenance on Online Banking (passwords)
bb. Provides debit card maintenances
cc. Orders checks
dd. Takes advantage of every opportunity to offer the Bank's products and services; actively refers customers to appropriate customer service personnel
ee. Participates in assigned community activities as scheduled.
2. Coordinates specific work tasks with other personnel within the branch as well as with other departments in order to ensure the smooth and efficient flow of information.
3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, Fair and Accurate Transaction Act (FACT), Customer Identification Policy (CIP), etc.
5. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate Bank personnel.
6. Responds to inquiries relating to his/her particular area, or to requests from customers, other Bank personnel, etc., within given time frames and within established policy.
Ancillary Duties
1. May be required to balance and/or service ATM machines.
2. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
Job Location
Assigned Branch Location: Orbisonia, St. Thomas, Mercersburg, McConnellsburg, Waterfall, Three Springs, Mt. Union, Smithfield, Saxton
Job Types: Full-time, Part-time
Pay: $14.82 - $18.53 per hour
Expected hours: 35.5 per week
Benefits:
Physical Setting:
Schedule:
Experience:
Ability to Commute:
Work Location: In person
Part Time | Full Time
Lending & Credit
$68k-89k (estimate)
07/25/2024
08/21/2024
csbbankonline.bank
AUBURN, IN
25 - 50
1985
STUART HOOD
$10M - $50M
Lending & Credit
The job skills required for Personal Banker include Customer Service, Cash Handling, Risk Management, Online Banking, Debit Card, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Personal Banker. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Personal Banker. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Personal Banker positions, which can be used as a reference in future career path planning. As a Personal Banker, it can be promoted into senior positions as a Private Banker II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Personal Banker. You can explore the career advancement for a Personal Banker below and select your interested title to get hiring information.
If you are interested in becoming a Personal Banker, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Personal Banker for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Personal Banker job description and responsibilities
The personal banker examines a client's assets, suggests additional banking services, and offers solutions when consulted about financial needs.
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At the end of the day, personal bankers are employees of the banks that they work for and are expected to meet the KPIs set for them.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Personal Banker jobs
Personal bankers should focus on financial analysis and accounting.
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Small or large, credit unions and banks rely on personal bankers to build and solidify their relationship with people who have accounts and loans with them.
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Personal bankers usually must register with National Mortgage Licensing System and Registry, or NMLS.
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A personal banker may refer his clients to other bank experts.
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Step 3: View the best colleges and universities for Personal Banker.