About the Organization: Compass Family Services is a 100 year old nonprofit working on the front lines of San Francisco’s homeless crisis. We provide families experiencing or at risk of homelessness with comprehensive support to address immediate needs and ensure long-term success.

About the team: Compass’ SF HOME C-HOME team helps homeless families stabilize and maintain housing through temporary rental subsidies. All families are provided with long-term case management to support housing and economic self-sufficiency.

Reports to: Program Director, C-HOME

Schedule: Monday - Friday, primarily during standard business hours

Compensation: $66K - $75K annually

Location: 1061 Market St., San Francisco. Fully in-person (not hybrid or remote)

Organizational Core Competencies: Accountable / Adaptable / Client-centered / Collaborative / Committed to Diversity, Equity, Inclusion, and Belonging / Resourceful

Responsibilities:
The Assistant Program Director is responsible for developing and overseeing programs, supervising staff, ensuring compliance with funding contracts, and supporting the Program Director in managing the C-HOME team.

Specific responsibilities include:

• Directly supervise a team of Case Managers responsible for helping families approved for rental assistance build long-term stability in housing.
• Ensure that we are providing appropriate services to clients, staying on track towards meeting outcomes, and representing the program in the community.
• Review and approve all referrals for the program, including confirming client eligibility, confirming that file is complete and accurate, and making decisions on difficult cases in accordance with program policy.
• Track monthly expenditures against budget and make sure that funds are spent responsibly and appropriately throughout the year.
• Track and report outcomes for the program, and prepare grant and contract applications.
• Work directly with finance to submit check requests and process Utility Allowance payments to PG&E.
• Develop relationships with funders and other key stakeholders. Attend relevant meetings to represent Compass’ interests and weigh in on relevant city policies.
• Collaborate with the Program Director on staff hiring and training.
• Function as acting director during Program Director’s vacation and sick leave.

Minimum Qualifications:

• Valid CA driver’s license and ability to be approved as a Zipcar driver required.
• At least 2 years of experience working in social services with homeless families or at risk populations
• At least 1 year of supervisory or leadership experience, including proven ability to oversee major projects or programs, track multiple work streams, and oversee the work of others.
• Deep understanding of trauma-informed care and of the challenges that homeless families face.
• Ability to provide support in a crisis, and to de-escalate potentially volatile situations
• Deep commitment to and demonstrated success discussing, integrating, and promoting diversity, equity, inclusion and belonging throughout a complex and dynamic organization
• Excellent interpersonal, listening and communication skills
• Outstanding work habits: punctual, reliable, cooperative, team-oriented
• Strong computer skills with proficiency in Microsoft Suite of Programs (Outlook, Word, Excel, Power Point, etc.)

Compensation and Benefits:

• Salary range: $66,000 - $75,000 depending on experience.
• Paid time off: 4 weeks of vacation your first year, increasing to 5 in your second. Also paid holidays, sick time, family leave.
• Insurance: health, dental and vision insurance are fully covered by Compass for employees and dependent children. We also provide long term disability and life insurance.
• Retirement: after one year of work, Compass contributes an amount equal to 5% of your salary into a retirement account; this vests during years 2-5.

Location and Covid safety:

• Fully in-person, either at our office at 1061 Grove St. or in the community.
• Covid vaccination required for all staff.

To Apply:Please apply through our online application.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an equal opportunity employer and actively seek to recruit a diverse workforce. Employees must embrace the idea that Diversity, Equity, Inclusion, and Belonging contribute to the success of our underserved communities, and therefore to shared prosperity in our city and region. Compass Family Services is committed to the continuous work of implementing specific actions that will disrupt systemic prejudice and improve equity across programs and departments, to become an example to partners who also believe in a culture of inclusion that leverages diversity.

Consistent with the Americans with Disabilities Act and California civil rights law, Compass Family Services will provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for the agency. Requests for reasonable accommodation apply to all aspects of the hiring process. If reasonable accommodation is needed, please use the answer box for the final question of the job application to let us know.