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14 Patient Access Supervisor Jobs in Lubbock, TX

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Complete Care ER
Lubbock, TX | Full Time
$48k-60k (estimate)
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$34k-41k (estimate)
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Surgery Partners Brand
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LUBBOCK HEART HOSPITAL
Lubbock, TX | Full Time
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Surgery Partners Brand
Lubbock, TX | Full Time
$32k-40k (estimate)
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UMC Health System
Lubbock, TX | Full Time
$32k-40k (estimate)
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Surgery Partners Brand
Lubbock, TX | Full Time
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Covenant Health
Lubbock, TX | Other
$92k-124k (estimate)
3 Months Ago
Patient Access Supervisor
Complete Care ER Lubbock, TX
$48k-60k (estimate)
Full Time 3 Weeks Ago
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Complete Care ER is Hiring a Patient Access Supervisor Near Lubbock, TX

FT Patient Access Supervisor-
Lubbock, TX
Must have prior supervisor experience!!
POSITION SUMMARY:
The Patient Access Supervisor provides leadership and support to the Patient Access Specialist team. The Supervisor will ensure excellent customer service and effective process management by using in-depth knowledge of company policies and procedures. Shift work is expected.
POSITION RESPONSIBILITIES:
  • Must partner with clinical and management team to provide patients, their families and direct reports with exceptional service.
  • Ensures quality of work performed by direct reports.
  • Preceptor for all new Patient Access Specialist training.
  • Commits to continuous improvement of workflow processes and procedures.
  • Engages in audits. Investigations and reports related to improving Patient Access Specialist duties, patient flow, salary variance and patient satisfaction.
  • Serves as a liaison with corporate team members, ensuring proper coding for all visits.
  • Effectively verifies and communicates insurance eligibility and payment responsibilities as well as completes time of service collection transactions.
  • Balances cash drawer and maintains daily credit card and cash collections.
  • Greet, register and provide general assistance to patients while offering superior customer service and respect.
  • Models excellent phone etiquette with an encouraging and inviting attitude.
  • Provides back up support for Patient Access team; including working shifts when necessary.
  • Serves as a liaison between physicians, managers, corporate team members and staff.
  • Supports and implements organizational changes.
  • Accuracy with data entry related to demographics and financial information.
  • Follows appropriate HIPAA guidelines
  • Attends and facilitates meetings as well as participates in committees as requested.
  • Completes and maintains PAS schedules.
  • Responsible for weekly deposits
  • Acknowledges time cards
  • Responsible for affectively minimizing overtime
  • Performs other related duties as assigned.
MINIMUM REQUIREMENTS:
  • High School Diploma or equivalent
  • Some college preferred
  • 1-2 years of Supervisor experience
  • Customer service experience in the medical field
  • Basic typing and computer proficiency.
  • 2-5 years of Customer Service experience.
  • Detail oriented with exceptional interpersonal communication skills
  • Strong decision making capabilities
  • Strong team player
  • Ability to lead hiring and corrective action procedures.
  • Leads and operates with minimal manger/director support.
  • Time management: the ability to organize and manage multiple priorities
  • Commitment to company values
  • Flexibility with schedule; including day, evening, and weekend hours as needed
  • Experience with office equipment: multi-functional printer/copier/fax, multi-line phone system.
  • Experience with Excel Spreadsheets.
Preferred Skills and Experience:
  • Experience in a Lead/Management position
  • Computer Skills: Experience with MS Office, EMR/EPM systems
  • Ability to trouble-shoot equipment errors
  • Associates or Bachelor’s degree in management, business, or healthcare
#PatientAccess
#StarER
#LubbockTexas

Job Summary

JOB TYPE

Full Time

SALARY

$48k-60k (estimate)

POST DATE

06/04/2024

EXPIRATION DATE

06/18/2024

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The job skills required for Patient Access Supervisor include Leadership, Customer Service, Credit Card, HIPAA, Team Management, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Supervisor. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Supervisor positions, which can be used as a reference in future career path planning. As a Patient Access Supervisor, it can be promoted into senior positions as an Admitting Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Supervisor. You can explore the career advancement for a Patient Access Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Access Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Supervisor job description and responsibilities

The supervisor works under the direction of the Patient Access Manager, leading a team of Patient Access Specialists to provide real-time direction to the activities related to the day-to-day operations of the center.

04/28/2022: Baton Rouge, LA

Collecting information such as patient details, medical history, billing, and insurance information, etc.

03/31/2022: Florence, SC

Preparing patient admission and discharge documentation.

04/28/2022: Lancaster, PA

Entering information into databases and maintaining accurate records.

03/12/2022: Miami, FL

Relaying information to relevant staff members.

02/20/2022: Flagstaff, AZ

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Supervisor jobs

Patient Engagement as a Patient Access Manager.

03/14/2022: Manchester, NH

Complete Postsecondary Education.

02/20/2022: Augusta, GA

Gain Experience Through On-the-Job Training.

03/02/2022: Melbourne, FL

Consider Licenses, Certifications, and Registrations.

04/08/2022: Middlesex, NJ

Always strive for point-of-service documentation.

04/24/2022: New Bedford, MA

Step 3: View the best colleges and universities for Patient Access Supervisor.

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