At Complete Care, our residents hold a special place as cherished members of our extended family. We take pride in being a sanctuary where individuals in our community can discover compassionate support along their health journey. Our team is committed to providing exceptional care and support to our residents, ensuring they feel valued and respected every step of the way.

Job Summary:

As a External Case Manager on our team, you will play a crucial role in facilitating smooth transitions for patients from hospital to our long-term care facility. Your dedication and compassion will make a meaningful impact on the lives of our extended family members, ensuring they receive the care and support they deserve.

Responsibilities & Qualifications of an External Case Manager:

•Assess patients being discharged from hospital to determine their care needs in the Post-Acute care setting.

•Collaborate with hospital staff, patients, and families to develop comprehensive transition plans.

•Facilitate effective communication between hospital and facility staff, patients, and families.

•Provide patient and family education

•Identity opportunities for increased market share from assigned hospital accounts

•Excellent organizational skills

•Timely communication and acceptance of hospital referrals

•Bachelor's degree in healthcare administration, business, or a related field (preferred). 

•3-5 years Previous experience as an Admissions Director or Hospital Liaison in a skilled nursing/LTACH, or acute rehab hospital desired.

•Strong communication and interpersonal skills. 

•Knowledge of healthcare regulations and standards. 

 Hospital Liaison Schedules & Benefits:

•Opportunities for advancement

•Full-time

•Bonus Plan

•Flexible Schedule

•401k plan

•Team Environment

•Mileage stipend

If you are passionate about making a difference and committed to providing extraordinary care and compassion to our residents, we want to hear from you! Join the Complete Care team and help us improve the lives of those we serve.

Complete Care is an equal opportunity employer.

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