Service Center Coordinator

Location:

Auburn, MA

Hours:

• Full time hours
• Monday - Friday
  • Hybrid Tues and Wed in office work from home on Mon, Thurs and Fri

Position Requirements:

• 1 –3 years previous customer service and call center or related experience is preferred.
• Superior organizational skills and the ability to complete multiple tasks simultaneously.
• Prior experience using MS Word, MS Excel, and MS Outlook are required; prior experience using SAP is strongly preferred.
• Candidates must also possess solid business writing skills, problem solving skills, and the ability to calculate figures and amounts (such as percentages) when processing orders or account adjustments.
• Knowledge of medical terminology is strongly preferred, as this individual will also be required to learn the necessary medical terminology to function effectively in the role.
• Must be able to work in a fast-paced environment as this department experiences a heavy volume of incoming requests from the Sales Department.

Pay Rate:

• $24