Join the largest and fastest growing independent artist merchandise company in the space, work across contemporary recording artist’s e-commerce stores, tours, retail programs, album rollouts more

Job Description Responsibilities:

• Cross-functional collaborator and support to brand and digital team across all pillars of the business
• Assist with Shopify back-end store set up such as product shells, images, data entry, shipping information
• Limited Shopify front-end support to develop compelling ideas for store enhancements
• Develop store and tour launch plans and strategies covering key dates, social media deliverables, CRM support, etc.
• Work closely with our 3PL partners to communicate relevant information around product launches, deliveries, updates, etc.
• Creating tour analysis documents that outline key sales information for management teams
• Collaborate on product and creative ideation with Brand and Creative leads
• Develop best practices and reports based on campaign data to better inform and guide clients for future projects
• Utilize data-driven insights to identify opportunities for site enhancements and optimization
• Assist in creative deliverables across all pillars of the business
• Work closely with freelancers throughout duration of projects to ensure they are provided project briefs, constructive feedback and deadlines
• Ideate GTM plan for ecom launches which should include customer journey and personalization strategies that can directly impact sales and conversions
• Manage a comprehensive testing roadmap ahead of all store launches to catch errors or issues pre-launch
• Manage asset creation across all activations such as site launches and tours

• Best in class health, dental, and vision insurance
• Healthcare FSA 
• Dependent Care FSA 
• Commuter Benefits FSA 
• Short-term/long-term disability and life insurance
• Pet Insurance
• Legal and Identity Theft Plans
• Vacation time and sick days

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.