ESSENTIAL DUTIES AND RESPONSIBILITIES :

Additional Notes : May be required to operate company vehicle.

Must have a mechanical aptitude. Preference will be given to candidates with water treatment experience.

• Responsible for executing service activities at customer sites, ensuring safe and efficient operation of systems and equipment.
• Requires strong mechanical aptitude, with a preference for candidates with water treatment experience.
• Acts as the first line of technical service support, directly interfacing with customers.
• Ensures high-quality service and customer satisfaction.
• Creates and maintains a safe working environment at both company and customer sites.
• Identifies and addresses safety issues related to company and customer-owned equipment.
• Troubleshoots and repairs mechanical and electrical systems and equipment.
• Maintains and cares for company property during field service activities.
• Serves as the primary point of contact for customers, providing technical service and support.
• Accountable for the operation and repair of systems, ensuring customer satisfaction.
• Must have technical experience in a related field.
• Proficiency in Microsoft Office and smart devices is required.
• Must possess strong customer service skills.
• Demonstrates critical thinking and troubleshooting ability.
• Must be able to operate a company vehicle and meet driver requirements, including :
• Completing necessary driver applications and tests.
• Providing a copy of a valid drivers license.
• Physical requirements include :
• Ability to sit, stand, hear, and see on a constant basis.
• Ability to walk, write, and type frequently.
• Ability to lift and carry up to 50 pounds.
• Ability to climb and descend stairs.

Ability to occasionally bend, carry, reach, push, and pull

Last updated : 2024-09-05