Role: ServiceNow Architect ( Exceptional technical/business communication required)

Location: Charlotte, NC

Job type: Contract / Full Time

Duration: Long-term

Certification Required : Certified Master Architect, Certified Technical Architect, ITIL, ITSM, EA

JD:

• Perform assessments and evaluations of existing services, design ServiceNow implementations for the services, offering recommendations for improvements.
• Ensure the security, scalability, and maintainability of ServiceNow solutions.
• Understand new service needed, assess and evaluate approach to implement new services, design ServiceNow implementations for the new services, offering recommendations for improvements.
• Design and implement IT- and banking-related process workflows, procedures and technical standards.
• Architect and Design ServiceNow security architecture with entitlement and roles
• Design and implement ServiceNow tables, flow diagrams, and low code, in partnership with Product team and other stakeholders
• ServiceNow platform engineering (on cloud) with ITSM Modules and security / regulatory disciplines
• Develop, oversee and communicate ServiceNow technology standards and ensure compliance to client enterprise standards for all deployed services