Computer Market Research (CMR), founded in 1984 and headquartered in California's high-tech manufacturing corridor, is a leading provider of cost-effective solutions for managing channel partnerships and optimizing channel marketing programs. CMR's partner relationship management application streamlines and automates channel management, allowing businesses to maximize value and ROI from their channel investments. With modular and customizable solutions, CMR's suite of channel management applications is trusted by customers globally. Role Description

This is a full-time on-site role for a SAAS Customer Account Manager located in Las Vegas, NV. As a Customer Account Manager, you will be responsible for managing customer accounts, ensuring customer satisfaction, providing analytical insights, and supporting customers with their inquiries and needs. You will be the main point of contact for assigned accounts and will work closely with cross-functional teams to deliver exceptional customer service. Qualifications

• Customer Satisfaction and Customer Support skills
• Analytical Skills and Account Management abilities
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Experience in SaaS or technology industry
• Knowledge of channel management or partner relationship management
• Bachelor's degree in Business Administration or relevant field
• Ability to travel occasionally for client meetings