CTG is seeking to fill an IT Business Analyst opening for our client in Anchorage, AK.

Location: Anchorage, AK

Duration: 9 months

Skills:

• Excellent knowledge of fit gap analysis, process documentation, documenting functional requirements, testing documentation and execution, and data conversion.
• Ability to anticipate risks and devise solutions in the moment, prioritize work and meet deadlines.
• Ability to work across different organization levels, and different functional teams, adjusting the communications style as appropriate to VPs, management and team members.
• Strong interpersonal skills, including the ability to communicate technical concepts to non-technical clients and proven ability to work effectively with all organizational levels.
• Hands-on style, with an aptitude and inclination to dig into details, but also able to summarize in a managerial context.
• Excellent written and verbal communication skills, including facilitation, presentation and collaboration.

Experience:

• Must have 2 years experience as a business analyst/technical writer, participating in functional design sessions, creating process flows, documenting functional requirements, creating test related documentation, and escalating risks and issues as appropriate.
• Must have business analyst/technical writer experience as part of at least 2 software implementations, preferably Customer Information Systems (customer management, utility billing, etc.) related applications.
• Prefer experience with Cayenta Customer Information System (CIS) software, Invoice Cloud, MyMeter, and SmartWorks or similar applications.
• Previous HR and/or Payroll background, experienced in testing new software, understanding basic requirements of a HR system (hire to retire), payroll and time entry system.

Education:

• Bachelor’s degree in computer science, information technology or equivalent preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at 716-887-7371 or Rebecca.Olan@ctg.com. Kindly forward this to any other interested parties. Thank you!