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SUMMARY: As a growing provider of online aviation training, CTS is looking for a skilled individual with experience in customer service and support to join our team as a Technical & Customer Support Specialist. We are looking for an individual who can listen to technical support and other customer service issues and then offer solutions to those problems. To maximize your potential in this role, you should be a problem solver who looks inside and outside the box for solutions, has the customer's best interest in mind, and can offer quick and accurate customer assistance. Windows, Apple and iOS, and internet browser experience significantly benefit this role and helps lessen the learning curve of this role. Additionally, you should be able to understand where a customer is coming from and sympathize. You should also be open and willing to involve others in addressing a client's question if you do not have the answer available at your disposal.
Duties and Responsibilities :
Skills :
Work Remotely
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: In person
Full Time
$45k-58k (estimate)
05/04/2024
06/20/2024
ctsys.com
Wichita, KS
50 - 100
The job skills required for Technical/Customer Support Specialist include Customer Support, Customer Service, Technical Support, Verbal Communication, Time Management, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical/Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical/Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical/Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Technical/Customer Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical/Customer Support Specialist. You can explore the career advancement for a Technical/Customer Support Specialist below and select your interested title to get hiring information.