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Description
The Customer Service / Technical Support Representative interfaces with customers via inbound / outbound calls and / or via the Internet.
This position provides customer service support and resolution of routine problems and questions regarding client products and / or services.
Military veterans encouraged to apply.)
Title : Customer Service / Technical Support Representative (On-Site)
Location : Hamilton, Ontario, Canada
Candidates must by located within 35km of the Hamilton site
A NEW CAREER POWERED BY YOU
Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging?
Would you like to join a company that earns World’s Best Workplaces , Happiest Employees, and Best Companies for Career Growth awards every year?
Then a Customer Service / Technical Support Representative position at Concentrix is just the right place for you!
As a Customer Service / Technical Support Representative, you’ll join an organically diverse team from 70 countries where ALL members contribute and support each other’s success and well-being, proudly united as game-changers.
Together, we help the world’s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation.
And due to continued growth, we’re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.
CAREER GROWTH AND PERSONAL DEVELOPMENT
This is a great opportunity to reimagine an all-new career journey and develop friends for life at the same time. We’ll give you all the training, technologies, and continuing support you’ll need to succeed.
Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
WHAT YOU WILL DO IN THIS ROLE
As a Concentrix Customer Service / Technical Support Representative, you will :
YOUR QUALIFICATIONS
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction.
Other qualifications for our Customer Service / Technical Support Representative role include :
The better you perform, the better your schedule!)
WHAT’S IN IT FOR YOU
One of our Concentrix Culture Statements says, We are fanatical about our staff. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers.
And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with :
REIMAGINE THE BEST VERSION OF YOU!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their employer of choice
Location : CAN Hamilton
CAN Hamilton
Language Requirements :
Time Type : Full time
Full time
Last updated : 2024-08-26
Full Time
IT Outsourcing & Consulting
$38k-48k (estimate)
05/10/2024
10/28/2024
concentrix.com
WACO, TX
>50,000
1983
Private
$1B - $3B
IT Outsourcing & Consulting
Convergys was a business process outsourcing company that provided customer engagement and data management services for businesses.
The job skills required for Technical customer service include Technical Support, Customer Service, Problem Solving, Leadership, Networking, iOS, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical customer service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical customer service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical customer service positions, which can be used as a reference in future career path planning. As a Technical customer service, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical customer service. You can explore the career advancement for a Technical customer service below and select your interested title to get hiring information.