Reporting to the HR Supervisor, our Human Resource Generalist is responsible for ensuring the day-to-day operation of assigned HR functions. The Generalist will have primary responsibilities and serve as a back-up to other team members. Our Generalist is a critical team member who partners with internal departments, is a point of contact for employees and vendors, and enables HR to successfully support both employee and business needs.

Responsibilities

• Be available to receive and courteously respond to employee and vendor inquiries across a broad array of HR topics; provide resolution or a resource to address their needs
• Facilitate new hire on-boarding procedures, documentation, and deliver orientation
• Oversee the annual performance review process by organizing, scheduling, tracking, and processing related documents and pay changes
• Facilitate employee off-boarding procedures to include separation notification, exit interviews, and related documentation
• Manage safety program to include notice of injury and Workers’ Compensation
• Partner with HR Supervisor on initiatives such as writing/evaluating job descriptions, designing salary ranges
• Manage unemployment claims and related processing
• Maintain current and former employee paper and electronic employment records
• Maintain policies and handbook; assist with policy interpretation
• Create and maintain a variety of key metrics to assist with monthly reporting to include turnover reports, employee counts, salary planning, etc.
• Accurately and timely complete required compliance reporting such as EEO-1 and various audits

Requirements

• Bachelor’s Degree preferred; 2 to 5 years of generalist experience with an emphasis on performance management, employee relations, progressive discipline, and facilitation

• Experience administering benefit/retirement programs, payroll, and recruiting a plus
• Working knowledge of employment law and legislation for New Hampshire and Massachusetts with the ability to learn other states required
• HR designation (SHRM or HRCI) a plus
• Proficiency with an HRIS System required
• Intermediate MS skills to include Outlook, Word, PowerPoint and Excel; ability to navigate web-based programs required

Benefits

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!

About Us

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.