Summary
Under the direction of the Director, the Office Manager is responsible for daily management of the office functions. This includes but not limited to operational, financial, coordinating program improvement, customer relations, and performing a variety of clerical duties in support of the department, and the department director. The manager is the primary resource person for non clinical related issues for staff. Responsibilities also include working collaboratively with other departments of the hospital and supervision of the office clerical assistant.
Education
Two years of formal training or education beyond the high school level (e.g., Associates Degree).
Certification, Registration & Licensure
None required.
Experience
Demonstrated ability to effectively interact with multidisciplinary staff, patients and others. demonstrated ability to perform as a member of a team.
Responsibilities
Manages obtaining screening information on referrals.
Assists with the initial visit documentation requirements for the department.
Responsible for customer relations and customer service initiatives.
Provides administrative support to the Substance Use Department and Director to include arrangement of meetings, maintaining statistics/data bases, coordinating clinical schedules, assignment of patients to clinical providers, and managing department inventory of supplies.
Performs the role of the time keeper for the department.
Ensures compliance with duties for State, Local, and Federal regulatory requirements.
Participates and provides clerical support in department committees, projects and meetings, as well as to clinical staff.
Takes responsibility for individual performance goals.
Participates in establishing, monitoring, and meeting annual department productivity, fiscal goals, quality initiatives, staffing and daily operations.
Participates in and supports departmental and organizational change.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
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If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull up to 10 pounds, and occasionally lift, carry or push/pull up to 20 pounds.
While performing the duties of this job, the employee is regularly required to speak. The employee is frequently required to do repetitive motion, hear, perform activities that require fine motor skills, reach, sit, smell, and walk. The employee is occasionally required to bend, climb, kneel, squat, and stand.
Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision.
The noise level in the work environment is usually quiet.