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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description:Are you passionate about applying your multi-channel, Contact Center expertise in a collaborative Sales Enablement role with an industry leader?
About the team
The Conduent Sales Enablement team helps Commercial clients transform their Customer Experience to better serve their constituents. We offer comprehensive solutions for across industry domains that millions of people count on.
About the role
The Solution Architect Contact Center (Architect) is a key Sales Enablement role where creativity and practicality intersect to develop comprehensive content offering the operational excellence and effectiveness of Conduents Call Center and CXM services.
The Architect is a primary contributor of design and proposal content that collaborates amongst various teams, including Sales, Pursuit, Product management, IT and Operations. The individual is the solution integration expert that will coordinate, supervise, and oversee activities by engaging internal associates to promote a comprehensive solution in response to bid and proposal requirements. Efforts span the entire proposal lifecycle including, initial sales calls and best and final presentations.
Develops RFP (Request for Proposal) and RFI (Request for Information) solutions for proposal teams; analyzes existing RFP responses to determine compliance with proposal requirements. Participates in and provides input during proposal development, e.g., theme and strategy development. Oversees revisions to an applicable solution to ensure client needs are addressed and communicated in a timely manner consistent with the business development process.
Responsibilities
Requirements
Flexible Working
We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
Working with us
Join a rapidly growing organization that can support your career goals.
Working for you
What you get:
About Us
Through our dedicated associates, Conduent delivers mission-critical services and solutions for Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Join Us
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
Closing:Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduents ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Full Time
$85k-104k (estimate)
06/27/2024
07/12/2024
conduent.com
KENSINGTON, CA
>50,000
2017
Public
JENNIFER M SIEGEL
$3B - $5B
Commercial Real Estate Brokerage & Management
Conduent is a provider of Business Process Services to government, healthcare, energy, automotive, aerospace and defense sectors.