Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Why Conduent:

Youll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each persons contributions. Each day youll feel challenged and know you are making a difference. At Conduent, we believe everything touches everything -and to that end we value our work and each other in the process, making it an award winning place to work. In 2021, we won Best Places To Work, Best Global Culture and Best HR Team.

As a BA, you'll play an integral role in building a holistic view and roadmap of the company's technology strategy and processes. You will partner with internal technology groups to ensure that proposed technical solutions align with the company's overall objectives. You'll also serve as a strategic partner to business leaders, internal innovation teams, and IT functional areas by helping them identify and take advantage of new digital opportunities while providing guidance and ensuring solutions align with the business and IT strategy.

Youll have deep PBM domain expertise and who will help guide the roadmap and feature enhancements for the Conduent PBM product suite. Youll be the bridge between the Business users and/or Clinical end users (Pharmacists) and the Technical team (Developers and Testers)

Youre the kind of person who can:

• Provide PBM Subject Matter Expertise for both Conduent (Development and Testing team) and non-Conduent stakeholders (e.g. Customers)
• Own responsibility for configuring drug plan benefits (inclusions/exclusions/PA requirements) using Conduent PBM system
• Interact with business and clinical users to elicit and understand business requirements, Translate the requirements into appropriate format for consumption by Development and Testing team.
• Demonstrate good working knowledge on creating Process workflow or Use Cases, Powerpoint slides, Wireframes, Workflows using Microsoft Visio, Analyze data using Microsoft Excel is needed to be effective at Requirements management, Translating and simplifying requirements.
• Document product features/requirements related documentation, prepare roadmaps (with aid of tools such as Visio, Power point)

Basic Qualifications For Consideration:

• Bachelors Degree or high school diploma or equivalent working experience
• Minimum of 5 years experience working in Pharmacy Benefit Management domain
• Understanding of First Data Bank (FDB) Drug nomenclature and how to use FDB nomenclature in designing / configuring drug coverage (inclusions/exclusions/PA Criteria) or building Formulary / Preferred Drug List
• Understanding of PBM Claims processing and related NCPDP standards (D.0 at least) and common business rules around Drug Utilization (ProDUR related)

Preferred Qualifications for Consideration:

• Candidates who have strong Clinical background e.g. Pharmacists but no BA background are welcome to apply (provided they are willing to perform BA role with inhouse training)

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Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduents ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.