2 Technical Support- 100% Onsite Philly, PA Jobs in Philadelphia, PA
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Conexess Group is Hiring a Technical Support- 100% Onsite Philly, PA Near Philadelphia, PA
Who We Are:Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Technical Support Analyst. This is a long-term opportunity with a competitive compensation package.
- This is an onsite position in Philadelphia, PA**
- Primary role will include the support of business staff with typical Desktop Support issues involving hardware, software and network connectivity.
- May also be tasked with hardware deployments, collections and Asset Management.
- Will provide guidance, assistance, coordination and follow-up on client questions and resolve complex problems or malfunctions of all systems, applications, hardware and software.
- Will require the ability to efficiently support our customers both onsite and remotely.
- Some flexibility in work schedule may be required as well.
- Associates Degree in Computer Science or a related discipline preferred and up to two years of experience in IT or an equivalent combination of education and work experience.
- Excellent Customer Service Skills! Requires good analytical and communication skills, sound judgment, and the ability to work effectively with business client and IT staff.
- Experience with Microsoft Office 365 products, app installation methods, desktop connectivity, printers, mobile devices, networking, Remote Support.
- Familiarity with ticket logging systems; the ability to update and note tickets in a timely and professional manner.
- Documents and tracks status of client inquiries, coordinates appropriate response and follows up to ensure client satisfaction.
- Can complete tasks with minimal supervision.
- Experience with ServiceNow is a plus.
- Mac expereince is a plus.
Job Summary
Full Time
Business Services
$77k-95k (estimate)
07/25/2024
08/03/2024
conexess.com
NASHVILLE, TN
200 - 500
2009
ERIC ADAMS
$5M - $10M
Business Services
Related Companies
About Conexess Group
Conexess is a national provider of career opportunities for skilled and hardworking professionals. With over 80 combined years of experience, we consistently attract top professionals by treating candidates with the utmost respect and professionalism, serving as a career counselor and continually updating consultants on new opportunities. Our knowledge of the marketplace and IT industry has allowed us to build deep and trusting relationships with leading businesses nationwide. At Conexess Group, our culture and values reflect our company's innovative approach toward attracting and retaining th...e most talented experts and producing consistent results for our Fortune 500 and mid-cap clients. Known for our technology leadership and our entrepreneurial passion, our firm has been delivering value to our clients by providing solutions to their most complex talent challenges. Specialties: Conexess specializes in Contract, Temp-to-Perm, Direct Placements & Project Related Engagements
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