Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200 individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.

Conexess Group is aiding a large healthcare client in their search for a Data Center Technician. This is a long-term opportunity with a competitive compensation package.

** This is an onsite position in Piscataway, NJ**

Responsibilities:

• Diagnose and swap out defective equipment cables as necessary when trouble shooting.
• Troubleshoot infrastructure problems and perform repairs such as sparing fibers within a trunk.
• Be able to provide local hands and feet on the ground support being guided by others remotely diagnosing LAN and SAN related problems and during equipment installations and break fix related activities.
• Be able to perform minimal required configuration of the OS required to hand over for remote support, such as remote hands, login, etc.
• Incident response and vendor management for the installation, maintenance, troubleshooting, break/fix and retirement of physical infrastructure on site
• Provide 3rd level physical hardware support for problems escalated by operations
• Arranging security clearance/access for site visits, for visitors and third party vendors
• The person in this position will be part of a team responsible for all parts stock, parts readiness and the day-to-day support of server, network and storage components in the Data Center.
• This support includes chassis, module and power supply replacement during incidents, project engagements, RMA returns and maintenance activities.
• Ensure high quality service delivery through responsiveness to network, server and storage problems.
• Participation in crisis management and to adhere to service levels and network improvement initiatives.
• A person in this role is expected to respond to high impact issues on a 24x7 basis.

Qualifications:

• Associates Degree in Computer Science or a related discipline and at least 3-5 years experience in all phases of infrastructure network management or its equivalent in education and work experience.
• 3 years prior experience with a large enterprise network and SAN, preferably in the healthcare sector.
• Knowledge of layer-2/3 network designs, protocols and exposure to SAN fiber channel.
• Knowledge of the configuration and support of vendor equipment such as Cisco, Juniper F5, Riverbed and Aruba.
• Cisco CCNA or CompTIA Network /A certifications a plus
• Knowledge of packet capture tools such as Wireshark and tcpdump.
• Basic understanding of Python programming language.
• 3 years of relevant experience with the principles of data center operations (day to day care and feeding of the servers, network and storage, such as power supply, fan and other component replacements)
• Solid understanding of data center cabling principles
• Linux and Windows basic touch experience preferable
• Willingness to learn and use DCIM system to document the data center
• Strong organization, problem solving and communication skills
• Ability to effectively communicate and collaborate with team members, peers and vendors
• Understanding of basic Microsoft Suite applications

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