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Customer Service Representative
Coneybeare Vista, CA
$43k-54k (estimate)
Full Time 4 Days Ago
Save

Coneybeare is Hiring a Customer Service Representative Near Vista, CA

As a Customer Service Representative, you will be the front line of customer engagements for an Oil products and fuels Distributor in Southern California. Working closely with customers in-person, over the phone, via email and through our live online chat feature you will soon be the expert regarding processing orders and transactions. As the first person that customers encounter, this position requires an elevated level of communication and interpersonal skills and a genuine passion for working with people.
Job Responsibilities
  • Greet and respond to customers warmly in person and over the phone.
  • Manage and resolve customer issues through calls, e-chats, and in-person interactions.
  • Foster relationships with customers and referral sources for new opportunities.
  • Take and process incoming orders, including staging and retrieving products for Will Call and processing credit card transactions.
  • Manage order lifecycles, backorders, stock transfers, and deadstock items.
  • Process customer orders in Business Point and handle day-to-day tasks such as shipping, receiving, and scanning documents.
  • Maintain a clean work area and provide coverage for the customer service department as needed.
  • Utilize Salesforce and other platforms to maintain customer engagement accuracy and update order information.
  • Respond to customer needs through multiple communication channels.
  • Open and close the office as needed and perform additional duties as assigned.
We Would Like To See Candidates With
  • High school diploma or equivalent.
  • Must possess excellent communication skills, both written and verbal.
  • Fluent in English (written and oral). Bilingual preferred English/Spanish.
  • Must be able to function independently.
  • CRM experience is PREFERRED.
  • Microsoft Office experience is a must.
Perks
  • Healt insurance and other benefits
  • Paid time off
  • Growth Opportunities
  • $22 to $24 per hour

Job Summary

JOB TYPE

Full Time

SALARY

$43k-54k (estimate)

POST DATE

06/23/2024

EXPIRATION DATE

07/17/2024

WEBSITE

coneybeare.com

HEADQUARTERS

Santa Ana, CA

SIZE

<25

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The job skills required for Customer Service Representative include Customer Service, Communication Skills, Microsoft Office, Credit Card, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.

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