Senior Manager, Conference SolutionsClick Here to Apply OnlineJob Description ESFM Salary:Pay Grade:15Other Forms of Compensation:ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM's clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions.This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).Job SummaryThe Senior Manager, Conference Solutions Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers, Audio Visual Manager and Administrative Assistant, and oversees the activities of Conference Services Operation. Competencies (by Core Values)HospitalityResponsivenessProfessionalismDecision QualityBusiness InsightCollaboratesBuilds NetworksPlans and AlignsInstills TrustDemonstrates Self-AwarenessKey Responsibilities: Plans, evaluates, organizes, and directs the activities of the Conference Planning Managers, Audio Visual Manager and Administrative Assistant, and oversees the activities of Conference Services Operation through the individuals mentioned aboveEnsures that department personnel are following all procedures, policies, and guidelines, as established by Company Conference Center managementResponsible for anticipating needs, forecasting results, analyzing and arranging work processes for personnel in the departmentEstablishes and maintains rapport with outside purveyors who provide services for the Client and its guests through the Conference Solutions DepartmentEffectively collaborate with vendors and other departments/divisions of the company to capture and service events.Knowledgeable of conference room technology (and trends) Facilitate the communication of technical and hospitality requirements between internal and client partiesMaintain an understanding of site AV capabilities to facilitate constantly evolving client needsMaintain a general knowledge of Unified Communication tools for day-to-day business practices and complex client eventsPreferred Qualifications: Bachelor's degree is preferred, OR equivalent professional experience6 Years Experience in Conference Solutions Experience in Event Management Strong Catering Experience RequiredExperience in personnel management including hiring, supervision, evaluation and succession planningProven track record to achieve company goals in compliance with company/client policies and proceduresExcellent leadership and organizational skills, and must possess attention to detailSupervisory, scheduling, training and coaching skillsEffective problem solving and conflict management skillsAbility to multi-task as well as stay on task and concentrate with constant interruptionsExceptional business etiquette and client relationsManages time effectively and prioritizes tasks to meet deadlinesConformity to the highest standards of personal integrity and ethical behaviorExcellent knowledge of Microsoft Office: Word, Excel and PowerPoint Apply to ESFM Services todayESFM is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Eurest services maintains a drug-free workplace.Req ID:1251619ESFMLacey Woodard