Operations Supervisor

• Work with ROPs management to establish and plan husbandry and support activities
• Provide staff oversight and scheduling for all support activities and take corrective action/coaching as necessary to ensure high standards
• Create, review, and edit SOPs, WIs and other departmental procedures as needed
• Train staff on associated procedures as defined in SOPs, WI, and company policies, maintain accurate and timely documentation, and ensure staff compliance
• Serve as a strong, proactive leader who anticipates and solves problems, and inspires staff. Maintain regular staff 1:1 meetings to promote and manage staff performance and development and escalates matters to ROPs management as appropriate
• Conduct regular staff meetings and provide minutes that summarize discussions in a timely manner
• Allocate 50% of time to work within the core and serves as a staff resource
• Provide coverage for daily operational tasks as needed to include weekends and holidays
• Assist with preparations for internal quality audits and regulatory inspections
• Assists with recruiting, hiring, performance management, and assignment of workloads Coordinate with ROPs management to ensure consistency across the department in terms of policy and regulatory compliance enforcement
• Complete assigned projects and tasks independently with little to no supervision, and timely follow-up as appropriate
• Provide primary oversight for the veterinary care and health monitoring programs and sample submission processes
• Actively participate on the ROC as requested
• Utilize computer and paper-based systems to accurately document and/or record information to assure compliance with applicable regulations, and company policies
• Exhibit a firm understanding of the deviation procedures and change control system. Initiate and manage deviation and/or change control documentation as appropriate